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An informed and engaged compliance department can be what differentiates you from others in your industry. Compliance ensures that everyone – from collectors on the floor to support staff opening mail to managers in charge of implementing policy all the way to your Board of Directors – stays on the right side of the myriad laws and regulations flooding the ARM industry.

Join us here at The Compliance Compass as we offer tips and best practices, ask questions, dissect answers, and engage everyone working in compliance. Think of us as your True North.

The Compliance Compass is produced by The Compliance Professionals Forum. CPF is a membership organization that helps compliance professionals navigate the complex and fast changing world of regulatory oversight. If you have responsibility for compliance related to communicating with consumers about a debt, the CPF is your guiding star.

Debt Collection Lawsuits Revisited: Seventh Circuit Rules Collectors Not Required To Go To Trial

FTC Warns Industry to Have Robust Credit Reporting Policies and Procedures

Convenience Fees: Potential for Mischief?

Approach with Caution: The Intersection of HR and Compliance

CFPB Sets Standards for the Debt Collection Industry Through Enforcement: A Look at Hanna

Disclosures and Debt Collection: The Mini-Miranda and the FDCPA

Getting to the Heart of Debt Collection Policies and Procedures

Negotiating Client Contracts in the New Regulatory World

Compliance and Quality Audits

Are Your Reoccurring EFTA Payments Pre-Authorized?

The Difference Between Holding a License and Keeping It

Culture Check: Does Your Company Have a Culture of Compliance?

The Inconvenient Reality of Convenience Fees

Change Reaction: Implementing Change Control Processes in Your Organization

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