Banking, and therefore collections, has taken a turn towards digital. Customers are sitting in the driver's seat, so how can lenders and their digital partners ensure a seamless experience when an account moves to collections?
Presented by iA Strategy & Tech, with generous support from LexisNexis Risk Solutions and Katabat.
There are basic questions to ask a digital partner in the lead up to, and during, your RFP process. This session will cover those basic questions, as well as outlining the keys to a successful digital partnership.
Join industry experts Shantanu Gangal (Prodigal), Peter Lyons (Firstsource), Michael Orefice (Bridgeforce), Ray Peloso (Katabat) and Chris Repholz (The CCS Companies) as they discuss:
Plus, audience questions are welcome! So, come prepared to ask the experts all of your questions about how to build a digital RFP.
This is part 1 in a 3 part series about how to build a digital RFP.