File drawer with one folder in focus, labeled "Licenses" [Image by creator tashatuvango from AdobeStock]

Minnesota Extends Work-From Home Guidance for Collectors

18 May 2020

Store with a "Sorry we're closed" sign hanging in the door [Image by creator Pitamaha from AdobeStock]

Maryland Issues Guidance for Collection Agencies Closing Temporarily or Permanently

18 May 2020

US Capitol Building [Image by creator Gary from AdobeStock]

Big FCRA Changes Ahead? HEROES Act Would Ban Reporting of Adverse Information During National Emergencies—But Is This Workable?

18 May 2020

Stephanie Eidelman, Scott Ferris and Rob Nadler [Image by creator  from insideARM]

The Key to Success in Collections? Test, Test, Test. A Conversation with Scott Ferris and Rob Nadler

15 May 2020

US Capitol Building [Image by creator Gary from AdobeStock]

House Version of New Stimulus Package Proposes Debt Collectors Go Into Debt So Consumers Don't Have To

14 May 2020

Illustration of a business man with a magnifying glass following $ signs [Image by creator spectrumblue from AdobeStock]

E.D.N.Y.: No Standing for Consumer to Bring FDCPA Claim Because It Wasn't Properly Disclosed in Bankruptcy Petition

14 May 2020

Image of a compass with the arrow pointing towards the word "trend" [Image by creator Olivier Le Moal from AdobeStock]

Phillips & Cohen Reports Surge in Consumer Digital Activity Via Proprietary Estate-Serve℠ Platform

14 May 2020

Person touching a mobile phone that says "Privacy" and has a picture of a lock [Image by creator maicasaa from AdobeStock]

Ever-Expanding Consumer Privacy Rights in California: The Proposed California Privacy Right Acts (CPRA)

13 May 2020

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Debt Collector TCPA Defendant Hit With $267MM Trial Verdict Rejected an $875k Demand at Mediation—is this Insurer Bad Faith?

13 May 2020

Two bare trees connected in the middle by green growth [Image by creator freshidea from AdobeStock]

PossibleNOW Announces Partnership with Numeracle™ to Improve Trusted Call Presentation and Delivery

13 May 2020

Stephanie Eidelman and Rebekah Johnson [Image by creator  from insideARM]

Thriving and Surviving at the Same Time: A Conversation with Rebekah Johnson

12 May 2020

Image of lots of white paper boats sailing upstream, with one blue boat to the side [Image by creator Worawut from AdobeStock]

The U.S. Needs Thousands of Contact Tracers; Know Who is Ideally Suited? You Are.

12 May 2020

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A Guide to Reopening Your Business After the COVID-19 Shut Down

11 May 2020

Greg Allen and Stephanie Eidelman [Image by creator  from insideARM]

Collaboration is the Path to Collection Tech Success: A Conversation with Greg Allen

8 May 2020

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Top 10 Things You Need to Know About the Big TCPA Supreme Court Case Oral Arguments

7 May 2020

A judge's gavel sitting on a pile of cash [Image by creator Pakhnyushchyy from AdobeStock]

D. Ariz. Grants Rare Award of Costs to Debt Collector Under FDCPA Provision

7 May 2020

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Convoke Introduces Debt Settlement Directory, Adds Support for COVID-19

7 May 2020

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RMAI Supports Consumers and Protecting Federal Stimulus Funds from Collections

7 May 2020

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BREAKING: Court Grants Temporary Restraining Order Against Massachusetts Attorney General's Outbound Collection Call Ban

6 May 2020

Clipboard with credit report and pen [Image by creator tashatuvango from AdobeStock]

7 Best Practices for Credit Reporting and Disputes During COVID-19

6 May 2020