Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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New York DFS Tables Latest Version of Its Proposed Debt Collection Rule
23 March 2023
New Wyoming Bill Requires Licensure for Debt-Buyers
15 March 2023
Breaking Down the CFPB's Opinion on Convenience Fees [Sponsored]
8 December 2022
NYC Debt Collector Rules - Amendments Proposed; Public Hearing to be Held Dec 5th
28 November 2022
What Creditors and Medical Services Providers Need to Know About D.C.’s Amended Debt Collection Law
17 November 2022
Debunked! Four Compliance Myths and Misconceptions for Collections
29 September 2022
CFPB to Make Organizational Changes
4 August 2022
CFPB Releases Reg F Guidance
2 August 2022
Debt Collection Text Messages Not Protected by Bona Fide Error?
18 July 2022
California DFPI Proposes Extensive Rules Relating to Companies’ Responses to Consumer Complaints
7 June 2022
Thriving in a Highly Regulated Environment
6 June 2022
CFPB Focuses on Innovation; Creates New Office and Hints at Future Rulemaking
25 May 2022
CFPB Launches New System to Promote Consistency Among Enforcers
24 May 2022
NY Federal Court Blocks Retroactive Judgment Interest Law
2 May 2022
DC Protects Consumers From Unjust Debt Collection Practices Amendment Act of 2021
4 April 2022
Locked and Loaded: CFPB Sets its Sights on Medical Debt
2 March 2022
Three Reasons Why a Risk and Gap Assessment Should be in Your 2022 Plan
28 February 2022
Big change - like complying with sweeping Regulation F requirements or adding new tech - brings new, risky gaps in your collections compliance procedures. To avoid surging lawsuit, regulatory, and revenue risk and find those gaps, creditors and agencies need the best tool for the job: a risk and gap assessment.
8th Cir. Holds FDCPA Plaintiff Lacked Article III Standing in Garnishment Communication Case
24 February 2022
CFPB Gives Public the Ability to Petition for Rulemaking
22 February 2022
CFPB Highlights Changes in VA Medical Debt Credit Reporting Practices as Precedent for Broader Healthcare Industry
16 February 2022