Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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CFPB Releases Reg F Guidance

2 August 2022

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24 May 2022

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NY Federal Court Blocks Retroactive Judgment Interest Law

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DC Protects Consumers From Unjust Debt Collection Practices Amendment Act of 2021

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2 March 2022

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Three Reasons Why a Risk and Gap Assessment Should be in Your 2022 Plan

28 February 2022

Big change - like complying with sweeping Regulation F requirements or adding new tech - brings new, risky gaps in your collections compliance procedures. To avoid surging lawsuit, regulatory, and revenue risk and find those gaps, creditors and agencies need the best tool for the job: a risk and gap assessment.

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24 February 2022

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CFPB Gives Public the Ability to Petition for Rulemaking

22 February 2022

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EDPA Finds Alleged Transmission of Consumer Information to Letter Vendor States Claim Under FDCPA’s § 1692c(b)

10 February 2022

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Hunstein: Case Moves Forward; Consumer Files Final Brief Before Case is Reheard

7 February 2022

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31 January 2022

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Date set for Hunstein Rehearing on Standing

13 January 2022

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Consumer Financial Protection Bureau Opens Inquiry into “Buy Now, Pay Later” Credit

20 December 2021

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Year in Review: A Comprehensive Breakdown of 2021 in the ARM Industry

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What to Expect: Day 1 of Regulation F

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