Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Think Differently: How Consumer Preference Will Shape the Future of Collections

22 September 2021
Man holding mobile phone displaying green checkmark [Image by creator from insideARM]

Numeracle and Avantive Solutions Help Businesses Achieve Instant Brand Recognition with Verified Calls by Google

21 September 2021
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TrueAccord Launches Retain, a Digital-First Solution for Early-Stage Collections

16 September 2021
Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

City of Pittsburgh, PA Goes Live on CSS IMPACT’s Financial Ecosystems Cloud as its Business Tax Management Platform

16 September 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Think Differently: Is Debt the Greatest Innovation of all Time?

15 September 2021
[Image by creator Drobot Dean from AdobeStock]

Radius Global Solutions Partners With CollaborationRoom.ai

13 September 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Think Differently: Don’t Overlook Inbound Calling

9 September 2021
3 white animated figures, two wearing only ties and boxing gloves. Figure in the middle wearing a bow tie and holding up one hand as the winner. [Image by creator Texelart from AdobeStock]

The Wins Keep Coming! Another Court Finds Calling From Curated List of Numbers is Not R&SNG

2 September 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Thinking Differently about Thinking Differently: An Interview with Michael Meyer of MRS BPO

1 September 2021
One person overseeing many [Image by creator Yoshitaka from AdobeStock]

TCN Launches “The Complete Guide to Managing Call Center Agents,” a Free Online Resource for Managers

30 August 2021
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140 Days Later: Here Are Five Things To Know (Right Now) About How Courts Are Handling ATDS Cases Post Facebook

23 August 2021
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Hmmmm: Did the Ninth Circuit Just Accidentally End Presumed Express Consent in TCPA Cases?

16 August 2021
[Image by creator James Steidl from AdobeStock]

DCM Services Enhances DCMS ServiceLink with Chat Functionality and Quick Pay Feature

5 August 2021
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Balto Announces End to QA & Coaching as We Know It

5 August 2021
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SIMM Associates Inc. Celebrates 30 Years of Growth, Partners with Provana to Digitize Compliance Management

2 August 2021
Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

Passing Value to Sellers Through 100% Machine Learning Driven Calling

29 July 2021
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

All Demos Presented at iA Strategy & Tech Are Available Now!

28 July 2021
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Awesome TCPA Win!: Court finds Facebook’s “Clear Holding” Requires Use of R&SNG and Not Just Capacity to Qualify as ATDS

27 July 2021
3 white animated figures, two wearing only ties and boxing gloves. Figure in the middle wearing a bow tie and holding up one hand as the winner. [Image by creator Texelart from AdobeStock]

DebtNext Software Wins Best Demo in Show, and Demo Flight 1 at iA Strategy & Tech 2021

27 July 2021
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The Estate Registry Presented by Phillips & Cohen Associates Wins Best Demo of Demo Flight 2 at iA Strategy & Tech

27 July 2021

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