Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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What the CFPB’s New Debt Collection Rules Mean for Creditors and First-Party Servicers (sponsored)

25 February 2021

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22 February 2021

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9 February 2021

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Calling Balls and Strike on the Debt Collection Rule

8 February 2021

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29 January 2021

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Limited Content Messages And Your Company’s Name

27 January 2021

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Mass. Releases Webinar on Examination and Legislation Strategy for Debt Collectors

21 January 2021

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Biden Selects Rohit Chopra to Lead Consumer Financial Protection Bureau

19 January 2021

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CFPB Issues Guidelines on Serving Limited English Proficiency (LEP) Consumers

14 January 2021

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The Tides are Turning: Recent Trends in FDCPA Standing

13 January 2021

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The Battle is Over: ACA International v. Mass. AG COVID-19 Collection Call Ban Lawsuit Dismissed

13 January 2021

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2020 In Review: Federal and State Activity in Consumer Debt Collection Regulation

13 January 2021

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6th Circuit Rejects ‘Benign Language’ Exception in FDCPA Envelope Disclosure Claim

11 January 2021

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CFPB Taskforce Report (Part 2): The 19 Focus Areas and 102 Recommendations of Volume 2

7 January 2021

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CFPB Taskforce Report (Part 1): A Deep Dive Into the 4 Main Debt Collection-Related Topics of Volume 1

6 January 2021

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A Review of 2020 FDCPA and TCPA Opinions from the Second Circuit

5 January 2021

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California's Mini-CFPB and Expanded Consumer Protection Laws Are Here

5 January 2021

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Part 2 of the CFPB's Final Debt Collection Rule (Reg F) is Here

18 December 2020

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2020 Collections-Related Case Law Year in Review

17 December 2020

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Debt Collector Stuck in TCPA Suit for Sending “Manual” Text Messages

16 December 2020