Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Constitutional Law and Third-Party Collections: Assessing the Supreme Court’s New Ruling on Federal Debt

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CFPB Testing Model Validation Notice...Again

29 June 2020

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Joint Industry Letter to NYCDCA Seeks Extension, Poses 25 FAQs

25 June 2020

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23 June 2020

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Problems with Large Contact Tracing Contract Reaffirm that Debt Collectors are Uniquely Well-Suited for the Job

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Amidst Pandemic, NYCDCA Adopts Debt Collection Rules Regarding Language Access

11 June 2020

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Kaulkin Ginsberg Company Releases an Important Report Detailing the State of the Accounts Receivable Management Industry in Q1 2020

11 June 2020

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7th Cir. Says Plaintiff Failed to Meet Burden of Proof in "May Be Reported" Collection Letter Language Case

10 June 2020

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In Email, Linked Pages are Considered Part of the "Whole" Message When Evaluating the FDCPA, According to New Mexico Court

3 June 2020

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Nevada Extends Collection Moratorium Until June 30

1 June 2020

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Legal Action Letter Language Not Considered a False Threat of Litigation

28 May 2020

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Debt Collection Complaints Down? CFPB Releases COVID Edition of Complaint Bulletin

27 May 2020

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The Tide is Changing: E.D.N.Y. Sanctions Plaintiff's Counsel under FDCPA, Awards ~$37k in Fees/Costs to Debt Collector

21 May 2020

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Connecticut Extends its No-Action Position Regarding Licensure of Home Branch Offices During COVID

21 May 2020

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Greene v. TrueAccord Further Refines Email Best Practices

20 May 2020

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CFPB Extends SNPRM Comment Period Again Due to COVID

19 May 2020