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If You Don’t Like Change, You’re Going to Like Irrelevance a Lot Less

The collection industry has a lot of legacy processes and technology. There is bureaucracy, and there is a fear of change – especially due to regulation and fear of lawsuits. Yet, the world has changed in many ways right around the industry. Those who wish to be around in ten years should probably get about doing things differently.

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You Oughta Know, 1 October 2019

Welcome to You Oughta Know, a collection of links from around the web that you should probably know about.

  • House GOP calls on CFPB to continue remittance rule exemptions. "More than a dozen House Republicans are calling on the Consumer Financial Protection Bureau to preserve access to remittance services, arguing they would be endangered if the agency does not extend an exception to its remittance rule for banks and credit unions that is due to expire next year." (American Banker)
  • Does use of Soundboard Technology Violate the TCPA? "On September 13, 2019, Florida-based company Yodel Technologies LLC petitioned the FCC for a declaratory ruling concerning the use of soundboard technology. This petition comes on the heels of a similar petition submitted in February 2019, by NorthStar Alarm Services, LLC in which they sought a declaratory ruling regarding whether soundboard technology violates the TCPA. As of this date, that petition still remains pending." (KMT)
  • Agencies boost residential appraisal threshold. "In a move that has major implications for mortgage lenders and appraisers, the Federal Reserve, the Federal Deposit Insurance Corp. and the Office of the Comptroller of the Currency finalized a joint rule to increase the threshold for residential real estate transactions requiring an appraisal from $250,000 to $400,000." (Dodd Frank Update)


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The Perfect Storm - Four Major Challenges in the Debt Recovery Space

9 October 2019 at 02:00 p.m.

The Perfect Storm - Four Major Challenges in the Debt Recovery Space today that must be addressed with innovative technology

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