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3rd Cir Case Highlights Difficulty with Medical Debt Collection Demands

Recently, the Third Circuit Court of Appeals provided a reminder that demand letters subject to multiple interpretations violate the Fair Debt Collection Practices Act (FDCPA). Of perhaps more importance, despite pre-dating Reg F, the case illustrated the difficulties of collecting medical debt and accurately conveying medical debt balances to past due patients.

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There are multiple ways for collection organizations to handle their licensing, but which way is best? 

Unique state requirements and rapidly changing licensing regulations require constant attention. Mistakes are costly, and risks are high. Download this new white paper from Cornerstone, authored by insideARM's General Counsel, Missy Meggison, to learn more about:

  • Licensing errors and what they really cost

  • How to tackle licensing issues

  • The pros and cons of different licensing methods

  • How to rate your organization's risk; and

  • How to mitigate risks

Download Now.


insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

CFPB Removes Changes Regarding Discrimination as an Unfair Practice From UDAAP Exam Manual but Appeals From District Court Order Vacating Changes

In September 2023, the CFPB updated its UDAAP Examination Manual to remove the changes it made in March 2022 which provided that unfair acts or practices encompassed discriminatory conduct, even in circumstances to which federal fair lending laws, such as the Equal Credit Opportunity Act, did not apply.

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5 Steps for Effective Debt Collection Data Analysis

In the first blog of this series (Unlock the Power of Data: The Key to Successful Digital Debt Collection), we discussed why setting up a robust data collection process is the foundation for an effective digital collections strategy. Even with a good dataset on file, your data is worthless if you aren’t able to extract the proper insights from thorough and meaningful data interpretation and analysis. Because these insights drive how you engage with your customers on an ongoing basis, they can make or break the quality of those interactions. Thorough and meaningful data interpretation and analysis are areas in collections, in which many organizations can fall short.

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DCM Services Names Steve Barker as Senior Vice President of Human Resources

MINNEAPOLIS, Minn. -- DCM Services, Inc. (“DCMS”), the industry leader in estate and specialty account recovery solutions, is pleased to announce the appointment of Steve Barker as Senior Vice President of Human Resources.

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Litigator Colin Dean Joins McGlinchey in Birmingham

BIRMINGHAM, Ala. -- McGlinchey Stafford is pleased to announce the addition of Colin T. Dean to our Birmingham office as Of Counsel. Colin is joining the firm's Financial Services Litigation practice group, bringing valuable experience to this team's nationally recognized group of attorneys.

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National Creditors Bar Association Appoints Daniel Lipner as VP of Government Affairs (Federal)

WASHINGTON, D.C. -- The National Creditors Bar Association (NCBA) announced on November 13, 2023 the appointment of Daniel Lipner as VP of Government Affairs at the federal level. The appointment represents an addition to NCBA’s government affairs team and comes at a time when NCBA’s impact and influence are growing.

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ARM Industry Legal Trends to Know Now

5 December 2023 at 02:00 p.m.

The legal landscape in the ARM industry is constantly changing. It can be difficult to wade through it all and determine what is important and what steps need to be taken to stay ahead of the curve.

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