If You are Not Already Operating in the Cloud, You are Missing the Revolution

This article, authored by Amy Kennedy and Dan Womack of Ontario Systems, is part of an ongoing Think Differently series, launched in October 2019. Written by members of the iA Innovation Council, the series showcases thought leadership in analytics, communications, payments, and compliance technology for the accounts receivable management industry.

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Omni-Channel Collections is here! Are you ready?

Omni-Channel Collections is here, are you ready? According to Telrock, an emerging leader in collection platform technology, more than two-thirds of those organizations collecting on consumer credit debt are not ready. Many of the legacy collection software platforms in use today are outmoded and were never designed to fully support omni-channel collections. In this article, learn about what features and functions a collection system must provide in order to properly support omni-channel collections, and how modern collection software are able to help drive overall better collections results through seamlessly integrated multi-channel communications, automated omni-channel orchestration, and frictionless customer engagement across channels. Download now!

News and Opinion

from insideARM.com

» If You are Not Already Operating in the Cloud, You are Missing the Revolution

» Eleventh Circuit Holds That Court Abuses Its Discretion Certifying a TCPA Case Containing Uninjured Class Members

» 6 Must-Haves of an ADA Compliant Website

» Kaulkin Ginsberg Announces Whitepaper Series to Assist Busy Executives with Strategic Planning

» Federal Robocall Legislation Update

» Bill Gosling Outsourcing’s Operations Take Flight in Costa Rica, Creating 300+ New Jobs

» A 5-Step Dive into HIPAA Compliance for Email and Text

» Non-profit Healthcare Providers Under Scrutiny for Billing and Collection Practices

You Oughta Know, 19 November 2019

Welcome to You Oughta Know, a collection of links from around the internet that you should probably know about.

• Debt collectors get prison terms for $5.7M fraud scheme. "A federal judge in North Carolina has sentenced a man and a woman to prison for their roles in using a debt collection company to defraud victims out of at least $5.7 million." (WBTV)
  
• CMS Issues Final Rule on Hospital Price Transparency, Pushes Effective Date To 2021. "After months of feedback from payers and providers unhappy with a proposal to mandate price transparency in healthcare, the Trump administration unveiled its final rule on the topic." (HealthLeaders)
  
• Cancel Student Loan Debt Says Former DeVos Deputy. "He used to work for U.S. Secretary of Education Betsy DeVos. Now, he wants to cancel your student loan debt. Here’s what you need to know." (Forbes)

insideARM Jobs

» Collections Front Line Manager – GreenSky – Crestview Hills, KY

» Remote Commercial Collectors with 3rd party experience needed Unlimited Income Potential! – Caine & Weiner – West; Southwest; Midwest; Southeast; Northeast

» Counsel – Wyndham Destinations – Orlando, FL

» Remote Commercial Collector – Williams Babbit & Weisman – Boca Raton, FL

» General Counsel & Chief Compliance Officer – Cascade Receivables Management, LLC – Scottsdale, AZ; Petaluma, CA

» Sales Executive – UNIVERSAL FIDELITY LP – Katy, TX

» Sales & Marketing Assistant – Joseph, Mann & Creed – Twinsburg, OH

» Legal Counsel – American First Finance – Dallas, TX

» Sr. Director, Litigation Performance – Resurgent Capital Services – Greenville, SC

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The State of Third-Party Collections 2019: Challenges, Trends and Innovations

5 December 2019 at 02:00 p.m.

Join this webinar for a deep dive into TransUnion's first-ever annual report focusing exclusively on third-party debt collection: The State of Third-Party Collections 2019: Challenges, Trends and Innovations

Event Details »

Free Reports and Webinars

from insideARM.com

» So You Think You're Exempt? Understanding the California Consumer Privacy Act

» Omni-Channel Collections is here! Are you ready?

» CFPB's Notice of Proposed Rulemaking – Prohibited Behavior

» How Data Analytics is Redefining Collections

» Validation - CFPB's Notice of Proposed Rulemaking

» CFPB's NPRM – Locating & Communicating

View all Free Reports and Webinars