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iA LAB Member Spotlight: John Bedard

In 2020, the Consumer Relations Consortium (CRC) launched its inaugural Legal Advisory Board (LAB), an exclusive membership group of outside counsel with expertise in the accounts receivable industry who have each pledged their time and resources to support the mission of the CRC. Throughout the year, the LAB served as a legal resource to the CRC and iA Innovation Council membership and assisted in fulfilling the mission of promoting forward-thinking approaches to the issues raised by regulatory policy and technology innovation in the accounts receivable industry. 

Today's spotlight, which showcases LAB members in their own words, highlights John Bedard of the Bedard Law Group.

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Which Critical Capability Is Your Collections Software System Missing?

Collection operations of all sizes need to be more agile in order to handle the growing number and frequency of changes they will have to make in the NEW NORMAL. It all starts with your collection software system and its ability to enable users to perform system changes easily and quickly. What critical capabilities do your collections systems need? Find out in this new, FREE whitepaper from Telrock. 


Download now »


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9th Cir. Holds Mere Reliance on Contract Provision Not Enough for FDCPA ‘Bona Fide Error’ Defense

The U.S. Court of Appeals for the Ninth Circuit recently held that a debt collector cannot use the “bona fide error” defense to shield itself from liability under the Fair Debt Collection Practices Act (FDCPA) by merely (1) requiring its creditor clients to provide accurate account information, and (2) requesting verification of the account information from its creditor client, but not waiting to receive a response before trying to collect the debts.

Editor's Note: iA Case Law Tracker subscribers can find a brief summary of the case here. Not a subscriber? Sign up for a free one-week trial!

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WATCH REPLAY: insideARM Presents: CFPB New Rules Ask the Experts

Join insideARM's panel of experts for a comprehensive Q&A session where they answer questions about the CFPB's New Rules for Debt Collection.


Our panel for this webinar:


- Rozanne Andersen, Ontario Systems

- John Bedard, Bedard Law Group

- Stefanie Jackman, Ballard Spahr

- Joann Needleman, Clark Hill

- Abigail Pressler, NCB


This webinar was made free for attendees thanks to our generous sponsors:


- TransUnion

- RevSpring

- Ontario Systems

- LiveVox

- Neustar


Watch replay now »


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