NEW YORK, N.Y. -- Skit.ai, the leading provider of conversational Voice AI solutions, announced today its partnership with Southwest Recovery Services, a financial services company with over 20 years of experience in debt recovery and accounts receivable management. With the Voice AI solution, Southwest Recovery plans to automate outbound and inbound interactions with consumers, tapping into large volumes of untouched accounts while enabling the live agents to focus on high-priority and revenue-generating interactions.
Read the Whole Story »
The Bona Fide Error (BFE) defense may be a strong shield when defending a Fair Debt Collection Practices Act (FDCPA) lawsuit, but that shield can be difficult to hold. To use the BFE defense and protect their organizations from FDCPA lawsuits, it's crucial that debt collectors understand the defense's nuance, intricacy, and application. Three recent cases highlight and provide insight into the important aspects, challenges, and alternative uses of the BFE defense.
Read the Whole Story »
MADISON, Wis. -- State team members recently had the honor of presenting Gilda’s Club with a $21,000 donation. State’s leadership team, in collaboration with our partners, raised the funds at the 3rd Annual Great State Golf Tournament. The entire outing was filled with fun and laughter, ensuring the team had an opportunity to live the company’s core value of FUN while creating a positive outcome.
Read the Whole Story »
