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CFPB Director Chopra Addresses AI Concerns

According to media reports, CFPB Director Rohit Chopra expressed his concerns over the rise of generative artificial intelligence (AI) technology in his remarks at an Axios event in Washington, D.C. last week.  Director Chopra indicated that AI could concentrate “enormous” power within the grasp of a few companies and their top executives.  He stated that “it’s the winner-take-all dimension of this that makes it much more pressing.  There could be a handful of firms, and just to be honest, a handful of individuals who ultimately have enormous control over decisions made throughout the world.”

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For third-party collectors, 2023 was a mixed bag.

Explore the year in detail with this new, in-depth market report from TransUnion, prepared in collaboration with research firm Datos Insight. You'll find insights into ​the trends, challenges and innovations reshaping third-party collections. ​Learn more about what’s currently going on in the industry, where we go from here and how you can best position your organization for the future.


Get the free report here.

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Velo Law Office Helps Champion The Movember Foundation

GRAND RAPIDS, Mich. -- Velo Law Office, an innovative law office that combines collection litigation techniques with practical attention to financial concerns, is excited to highlight and champion the incredible work of the Movember Foundation. To celebrate November and to highlight community involvement in Q4, Velo and the team encouraged staff to let their mustaches grow to raise awareness for men’s health issues.

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CFPB Shuts Down Medical Debt Collector for Attempting to Collect Unverified Debt

On December 15, the Consumer Financial Protection Bureau (CFPB) announced it had reached a settlement with medical debt collector Commonwealth Financial Systems, Inc. (Commonwealth) in its lawsuit over alleged illegal debt collection practices. Specifically, the CFPB alleged that Commonwealth failed to conduct reasonable investigations of disputes and violated the Fair Debt Collection Practices Act (FDCPA) by attempting to collect disputed debt without obtaining substantiating documentation. Under the settlement agreement, Commonwealth is banned from debt collection activities, must request CRAs to delete all consumer accounts to which it had previously furnished information, and must pay a $95,000 penalty to the CFPB’s victims relief fund.

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VeriFacts Supports Breast Cancer Awareness Month Through Local Hospital

STERLING, Ill -- VeriFacts, a leading data provider for the financial services industry, continued its tradition of charitable initiatives with a locally focused Breast Cancer Awareness Month campaign. The VeriFacts team gathered donations from the community, staff, friends, and family to create Breast Cancer Awareness baskets for all those at CGH Medical Center in Sterling, IL.

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Arizona Federal District Court Holds MMS’s Are Not Prerecorded Messages Under the TCPA Unless They Play Automatically

A district court in the District of Arizona granted a motion to dismiss in a Telephone Consumer Protection Act (TCPA) case on the basis that multimedia messaging service (MMS) texts do not constitute prerecorded messages unless the audible component plays automatically upon opening.

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Glass Mountain Capital Champions the Fight Against Child Hunger This Holiday Season

SCHAUMBURG, Ill.-- In the spirit of the holiday season, Glass Mountain Capital is proudly stepping forward as a beacon of hope and generosity in the community. Embracing the true essence of giving, the company is dedicating its resources and efforts as donors to combat child hunger, a pressing issue in today's society.

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