Colorado Clarifies Intersection Between Regulation F and State Disclosure Requirement

On December 20, 2021, the Administrator of the Colorado Uniform Consumer Credit Code (an assistant attorney general) published an Advisory Opinion clarifying the State’s interpretation of the Colorado Fair Debt Collection Practices Act and its intersection with Regulation F.  Like a handful of other States, Colorado adopted its own state law FDCPA.  When describing a debt collector’s obligation to provide validation notice disclosures to consumers, the Colorado FDCPA uses nearly identical language to the federal Fair Debt Collection Practices Act. 

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Prodigal’s Scott Hamilton and Son Sell Hand Turned Wooden Bowls to Feed the Hungry

Richmond, Va. -- Prodigal, a leading AI driven loan servicing and collections automation platform, is a team with a strong shared drive for serving others in the community. In their personal lives, they strive to be good stewards of what they accomplish in their professional lives. One shining example of this is the story of Serving Bowls, a nonprofit started by Scott Hamilton, Prodigal Sales Executive, and his son at the start of the Covid-19 pandemic. The organization is still going strong today.

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Credit Eco To Go: Communicating with Consumers Where They Are...

It may have taken a pandemic for banks and financial institutions to finally understand and embrace the value of technology and social media. Shondell Varcianna knows this first hand. As the owner and founder of Varci Media, Shondell has successfully guided financial institutions communicate with their customers.

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Consumer Financial Protection Bureau Opens Inquiry into “Buy Now, Pay Later” Credit

WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) issued a series of orders to five companies offering “buy now, pay later” (BNPL) credit. The orders to collect information on the risks and benefits of these fast-growing loans went to Affirm, Afterpay, Klarna, PayPal, and Zip. The CFPB is concerned about accumulating debt, regulatory arbitrage, and data harvesting in a consumer credit market already quickly changing with technology.

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Year in Review: A Comprehensive Breakdown of 2021 in the ARM Industry

2021 was an extremely active and unusual year for case law, regulatory developments, and M&A activity in the ARM industry.  Here's my “year in review” for what was nothing short of an exhausting year.

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Commercial Collection Agencies of America Gives Back

Chicago, Ill. -- Commercial Collection Agencies of America announced that through its initiative, Commercial Collection Agencies of America Gives Back, a portion of the proceeds of its annual conference in Delray Beach, along with substantial donations from individual members, and a fleet of bicycles has been given to 4KIDS of South Florida.

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Free Reports and Webinars

from insideARM.com

» When Each Call (and E-mail) Count: Meeting the CFPB 7x7 with Intelligent Contact Data

» The Kaulkin Report, 2022 Edition Sub-Report: Market Sizing

» Playing by the Rules: A Case Study on Compliant Convenience Fees in ARM

» The Kaulkin Report, 2022 Edition, Sub-Report: Introduction to Accounts Receivable Management

» The Customer Preference Playbook

» How to Make Every Call, Text, and Email Count in the Era of the CFPB’s Regulation F

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