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Three Things Creditors Need to Know about Email Addresses, Agencies, and Compliance Risk

Most creditors obtain consumers’ email addresses when a loan or line of credit originates and, of course, agencies typically want those consumer email addresses from creditors. It makes sense that creditors would pass the email data to their agency partners when accounts are placed.

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New Whitepaper: Collections of the Future

How should collections evolve? In this new whitepaper from Firstsource and Everest Group, learn about the challenges of traditional collections methods and how collections organizations need to evolve. Find out what a future-ready collection program looks like - one that considers all existing disruptions from a market and technology perspective as well as one that prepares lenders for unplanned future events. Read up on the collections model of the future.
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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Coast Promotes Christopher Woodworth to Senior VP of Operations

GENESEO, N.Y.  – Coast Professional, Inc. (Coast) is excited to announce the promotion of Christopher Woodworth to Senior Vice President of Operations. Mr. Woodworth has more than 20 years of experience managing high-performing teams and has demonstrated proficiency in policy generation and trend forecasting. He began his career at Coast as a Branch Manager in 2008. In 2020, Mr. Woodworth became Coast’s Government Relations Facilitator and has been instrumental in the company’s establishment of large-scale government contracts.

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Universal Fidelity Announces Kevin Kolb as VP of Sales and Marketing

KATY, TX – Universal Fidelity, LP is pleased to announce and welcome Kevin Kolb as VP of Sales and Marketing, Kevin will be responsible for the direction of business development.

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Hunstein: Preferred Files its Brief Addressing Standing

On January 18, 2022, Preferred Collection and Management Services, Inc. (Preferred) filed its brief in Hunstein vs. Preferred Collection & Management Services, Inc. At issue in this chapter of the Hunstein saga is whether Mr. Hunstein has standing to bring the suit. This article provides the history of the Hunstein matter and how we got here.

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Brit Suttell Promoted to Shareholder of Barron & Newburger, P.C.

AUSTIN, TX --Brit Suttell, a thought leader in Barron & Newburger’s extensive compliance efforts on behalf of its clients, has been promoted to shareholder of the firm. Brit’s leadership in the firm’s recent efforts to prepare clients for compliance with the Consumer Financial Protection Bureau’s Regulation F has made this a well-deserved promotion.

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Alliant Capital Management Adopts a Family for the Season of Giving

BUFFALO, N.Y. -- Alliant Capital Management, a professional debt collection agency with offices in Buffalo, NY and Chandler, AZ, is celebrating the holidays by sponsoring a family of five this Christmas. The items collected will go to providing everything needed for a local anonymous single mother to provide an enjoyable holiday for her family. The Buffalo team is participating in this sponsorship through Saint Timothy, a church in Tonawanda, NY.

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How the Pandemic Changed Consumer Behavior and How Those Changes Will Impact Your Operations Session 2: Staffing Challenges

23 February 2022 at 02:00 p.m.

There have been a number of disruptions to the credit and collections landscape as a result of the pandemic, including record high consumer credit scores and record low charge offs. 

How can we use what we learned in 2020 and 2021 to prepare for a better 2022 and beyond? What steps do you need to take to maximize collections and minimize friction in your business? 

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