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Federal Student Loan Repayment Paused Additional 90 Days

On December 22, 2021, the White House released this statement indicating that despite “one of the strongest” economic recoveries, federal student loan repayment would be paused an additional 90 days, until May 1, 2022. Student loan repayment was scheduled to resume on January 31, 2022.

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New Whitepaper - Playing by the Rules: A Case Study on Compliant Convenience Fees in ARM

Agencies can add 2% to 3% back to their contingency fee margins by asking consumers to absorb credit or debit card merchant costs, but that strategy comes with significant compliance risk - from the FDCPA, CFPB rules, and multiple state laws. Plus, the card brands have very specific rules, too. In this new whitepaper from Payscout, find out how one high profile agency successfully deployed this strategy only after acing convenience fee compliance. Learn more.
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Credit Eco to Go: The New "Auld" CFPB

Financial services reporters, Kate Berry, American Banker, Jon Hill, Law360, and Evan Weinberger, Bloomberg Law stop by #CreditEcoToGo with Joann Needleman for a year-end recap and forecasting for 2022. Our guests provide their insight and historical perspective of the #CFPB during this past year and where the agency is headed under recently confirmed Director, Rohit Chopra.

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Think Differently: Digital Advances Mark a New Era in Debt Collections

Over my career, I’ve witnessed several macroeconomic events that have shaped the debt collection industry. Yet none has been as unique as the COVID-19 pandemic, which has left millions of consumers struggling either from the virus or loss of income, overwhelmingly through no fault of their own.

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LendUp Agrees to Halt Making New Loans to Resolve CFPB Lawsuit

On December 21, 2021, the CFPB announced that LendUp Loans, an online lender with heavy venture capital backing, has agreed to halt making any new loans and collecting on certain outstanding loans in order to resolve a September 2021 lawsuit. The lawsuit alleges that LendUp continued to engage in illegal and deceptive marketing despite a 2016 consent order.

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Convoke Looks Back on Successful Year 2021

Arlington, Va. -- Convoke, a leader in SaaS solutions for the debt collection market, is pleased to announce the completion of another successful year for the company. Despite the challenges created by the COVID-19 pandemic, Convoke has still outperformed and has achieved continued company growth and product development.

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Summit Account Resolution Gives Back

Champlin, Minn. -- Despite the ongoing pandemic, Summit A*R, a national revenue cycle management company in Minnesota, was able to spread some extra holiday cheer this year. As part of their annual community outreach, their staff and families chose residents of a local veterans’ home to be the recipients of some well-deserved gifts and Christmas joy. 

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