Avoid CFPB Fines/FCRA Violations with Proven Strategy

On December 15, 2023, the Consumer Financial Protection Bureau (CFPB) entered into a consent order alleging that a furnisher/debt collector failed to properly investigate disputes, failed to complete investigations within the requisite 30 days and that the furnisher deleted too many credit bureau tradelines in response to indirect disputes. The industry should collectively take note of the details in the consent order as it provides valuable insight into the policies and procedures the CFPB expects to see.

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ConServe Cares Program Donates to the Hillside Special Santa

ROCHESTER, N.Y. -- Continental Service Group, LLC d/b/a ConServe, takes great pride in supporting its community, especially during the holiday season. We aim to bring joy to children and families who may be facing difficult challenges during this time. Through our ongoing philanthropy program, we provide support and funding to various agencies that strive to make a positive impact on people's lives.

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CFPB and FTC File Amicus Brief Urging Fourth Circuit to Find FCRA Requires Investigation Regardless of Whether Dispute Is Factual or Legal

On December 8, the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC) (collectively, the agencies) filed an amici curiae brief urging the U.S. Court of Appeals for the Fourth Circuit to reverse a district court’s decision finding that furnishers need not investigate indirect disputes involving purely legal questions under the Fair Credit Reporting Act (FCRA).

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Landmark Strategy Group Supports FeedMore WNY During the Holiday Season

BUFFALO, N.Y. --  Landmark Strategy Group, a nationally licensed and bonded receivables management firm located in West Seneca, NY, is proud to highlight their continued support of FeedMore WNY. Especially during the holiday season, it was important to the Landmark team to step aside on Dec. 21 to support those in the community who need the most help.

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Early Notice of Judgment Renewal Not Allowed, Says 9th Cir.

Though judgments are generally valid for years, failing to renew a judgment properly is one of the easiest ways to turn a collectible account into an uncollectible one. A recently decided case by the Ninth Circuit Court of Appeals provided a stark reminder that there is no room for error in the process when it comes to renewing judgments.

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NCB Management Services, Inc. Announces the Appointment of Justin Miller as Chief Outsourcing Officer

TREVOSE, Pa. --  NCB Management Services, Inc., a respected national Debt Buyer and leading provider of Accounts Receivable Management (ARM) solutions, is pleased to announce the appointment of Justin Miller as its new Chief Outsourcing Officer. In this newly created role, Justin will play a key part in driving the company's growth strategy, fostering strategic partnerships, and providing third-party oversight as NCB continues to grow and scale its business.

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Featured Resources and Webinars

from insideARM.com

» Seizing the Opportunity in Uncertain Times: The Collections Industry in 2023

» Listen to Voice AI in Action

» Streamline Your Collections Process with Voice AI

» NAVIGATING COLLECTIONS LICENSING: How to Reduce Financial, Legal, and Regulatory Exposure

» A New Kind of Collections Strategy: Empowering Lenders Amid a Shifting Economic Landscape

» Open the Door to SMS Communication for Debt Collection

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