New York DFS Tables Latest Version of Its Proposed Debt Collection Rule

March 15 was the deadline for the New York State Department of Financial Services to publish its proposed amendments to its debt collection rule. It didn’t and so they have expired. While the latest version of the proposed amendments has expired, you can bet on DFS releasing an updated version in the coming months.

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Revolutionizing Collections: Embracing Conversational Voice AI and Its Impact on the Future (sponsored)

Incorporating a new AI-powered technology can cause apprehension, and understandably so. Unanswered questions about deployment challenges, efficacy, and compliance can be discouraging for collection agencies. But over the years, Voice AI has become easy to deploy, requiring no tech personnel from collection agencies, and can be deployed within a day or a week. With the economic downturn unfolding and intensifying industry consolidation, there is a need for urgent action; now is the time for collection agencies to embrace this cutting-edge technology.

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Slovin Partner Brad Council Installs Solar Panels In Honduras

CINCINNATI, OH -- Slovin and Associates, a creditor’s rights law firm in Ohio, Kentucky, and Indiana, has a long history of community involvement. Partners Randy Slovin and Brad Council have spent decades in the community helping those in need. This past November, Mr. Council and his wife took a trip to the Olancho region of Honduras where they helped install solar panels at three different remote schools in just a week.

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CFPB Supervisory Highlights Special Edition Looks at “Junk Fees” Charged in Connection With Deposits, Auto Servicing, Mortgage Servicing, Payday and Small-Dollar Lending, and Student Loan Servicing

Continuing its (and the White House’s) “junk fees” rhetoric, on March 8, 2023, the CFPB released a new issue of Supervisory Highlights that carries the title “Junk Fees Special Edition.”  The report discusses the Bureau’s examinations involving fees in the areas of deposits, auto servicing, mortgage servicing, payday and small-dollar lending, and student loan servicing that were completed between July 1, 2022 and February 1, 2023.

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Superlative RM Receives Tier 1 Top Agency Award From Cascade365

ELK GROVE, Calif. -- Superlative RM, a collection agency located in Elk Grove, CA and Phoenix, AZ, is honored to announce its receipt of the 2022 Tier 1 Top Agency Award from Cascade365 — a family of companies that provide accounts receivable liquidity solutions to the consumer finance and healthcare industries.

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Visa’s New Merchant Category Code and What it Means for Your Company

During this week's RA Peer Call, a member asked about the new Visa rule that implements Merchant Category Code (MCC) for debt collection and what it means for debt collectors.

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Customizable or Configurable? Find the Right Collections Solution for Your Business

TODAY! March 23, 2023 at 02:00 p.m.

A totally custom collections & recovery platform sounds great. But does your organization really need a truly custom solution, or a configurable one? 

This webinar will discuss the differences between customizable and configurable, and how to find the right balance between the two.

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Featured Resources and Webinars

from insideARM.com

» Voice AI Is Becoming the ARM Industry Standard: Learn Why Collection Agencies Must Watch Out

» Case Central Dispute Management Demo

» Seven “MUST-HAVE” Collection Software Capabilities for 2023

» Charting the Course and Steering Toward Success: The Collections Industry in 2022

» How to Launch an Omnichannel Collection Strategy

» Breaking Down the CFPB's Opinion on Convenience Fees

View all Free Reports and Webinars