Second Circuit Affirms Judgment in Favor of Law Firm in Meaningful-Attorney-Involvement FDCPA Class Action

On February 13, the Second Circuit Court of Appeals affirmed the decision of an Eastern District of New York court and found that the defendant law firm, Mandarich Law Group, LLC (Mandarich), had conducted a meaningful attorney review of the plaintiff debtor’s account prior to mailing her a debt collection letter on the firm’s letterhead. The three-judge panel set forth the decision in a summary order, which does not have precedential effect.

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TSI Training Program Ranked Second Globally by Training Magazine

LAKE FOREST, Ill. -- Transworld Systems Inc. (TSI), the largest provider of analytics and technology-enabled Accounts Receivable Management (ARM) and Customer Experience/Business Process Outsourcing (CX-BPO) in the United States and Canada, announced today that it has received a Training APEX Award from Training Magazine for the third consecutive year. The Training Apex Award recognizes organizations with the most successful learning and development programs worldwide.

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State Raises Nearly $15,000 for Special Olympics

MADISON, Wis. -- On a recent Saturday morning, with the weather wind chill registering a balmy 7 degrees, 15 members of the State team jumped in a Madison, Wis., lake. The team was once again “Freezin’ for a Reason,” raising money for Special Olympics!

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The Credit Risk Trends that Matter Now.

Whether the US economy is currently in a recession or is rapidly approaching one continues to be a debate for economists. Some speculate that we are already in a recession that will end quickly, and in a soft landing. Others think there are much rougher waters ahead.

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New Requirement for Commercial Collection Agencies to Remain Certified

CHICAGO, Ill. --Commercial Collection Agencies of America recently announced that the Independent Standards Board, which creates, renews, and amends the Association’s certification program, has added a new requirement to the certification program effective January 1, 2023.

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Calif. App. Court (6th Dist) Holds Alleged Misidentification of ‘Charge-Off Creditor’ Not ‘Material’

The California Court of Appeal, Sixth Appellate District, recently affirmed the dismissal of a consumer’s California Rosenthal Fair Debt Collection Practices Act claim based on an alleged violation of the federal Fair Debt Collection Practices Act and the California Fair Debt Buying Practices Act in supposedly failing to properly identify the “charge-off creditor.”

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Customizable or Configurable? Find the Right Collections Solution for Your Business

23 March 2023 at 02:00 p.m.

A totally custom collections & recovery platform sounds great. But does your organization really need a truly custom solution, or a configurable one? 

This webinar will discuss the differences between customizable and configurable, and how to find the right balance between the two.

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