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6th Cir. Holds FDCPA SOL Triggered on Date of Last Violation, Not Date Faulty Collection Action Was Filed

The U.S. Court of Appeals for the Sixth Circuit recently reversed a trial court’s dismissal of a consumer’s federal Fair Debt Collection Practices Act claim, and held that the FDCPA claim actually fell within the statute of limitations.

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Seven "MUST-HAVE" Collection Software Capabilities

In this new whitepaper from Telrock Systems, find out which "MUST-HAVE" collection software capabilities represent the new "table stakes" for organizations wanting to more effectively, efficiently, and compliantly perform collections.


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NCB Crown Asset Management Spring Oaks Capital

The Impact of CFPB/NLRB Info-Sharing on ARM Industry Employment Practices

The Consumer Financial Protection Bureau (CFPB) continues to spread its proverbial wings. This time, in a move that may ultimately affect training, equipment, and supervision of remote employees across the ARM industry, the CFPB is teaming up with the National Labor Relations Board (NLRB).

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$167 Million Restitution and Penalty Award Ordered In CFPB V. Cashcall, Inc. Et Al.

A judge in the U.S. District Court for the Central District of California recently ordered the defendants in CashCall, Inc. (which included CashCall Inc.’s CEO Paul Reddman) to pay $134 million in restitution and $33 million in civil penalties. The decision comes after the Ninth Circuit affirmed the district court’s 2016 award of summary judgment to the CFPB, finding the defendants had violated the Consumer Financial Protection Act [CFPA].

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RMAI Expands National Certification Program to Include Commercial Debt

SACRAMENTO, Calif. -- The RMAI Certification Council announces the adoption of version 11.0 of the Receivables Management Certification Program (RMCP) after a lengthy development and review process. Several significant enhancements were added to the program in version 11.0, including:

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Second Circuit Affirms Judgment in Favor of Law Firm in Meaningful-Attorney-Involvement FDCPA Class Action

On February 13, the Second Circuit Court of Appeals affirmed the decision of an Eastern District of New York court and found that the defendant law firm, Mandarich Law Group, LLC (Mandarich), had conducted a meaningful attorney review of the plaintiff debtor’s account prior to mailing her a debt collection letter on the firm’s letterhead. The three-judge panel set forth the decision in a summary order, which does not have precedential effect.

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TSI Training Program Ranked Second Globally by Training Magazine

LAKE FOREST, Ill. -- Transworld Systems Inc. (TSI), the largest provider of analytics and technology-enabled Accounts Receivable Management (ARM) and Customer Experience/Business Process Outsourcing (CX-BPO) in the United States and Canada, announced today that it has received a Training APEX Award from Training Magazine for the third consecutive year. The Training Apex Award recognizes organizations with the most successful learning and development programs worldwide.

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Customizable or Configurable? Find the Right Collections Solution for Your Business

23 March 2023 at 02:00 p.m.

A totally custom collections & recovery platform sounds great. But does your organization really need a truly custom solution, or a configurable one? 

This webinar will discuss the differences between customizable and configurable, and how to find the right balance between the two.

Event Details »