Roundup of New Pandemic-Related Debt Collection Guidance From the Past Week (WI, IL, WA, OH)

Over the past week, several states have either issues new guidance or expanded on the guidance they have previously provided regarding the collection of debts during the COVID-19 pandemic. Check out the summaries below.

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WEBINAR | Leading Strategically Through the Recovery: The Industry Outlook

The iA Institute is launching a series of digital roundtables to help leaders strategically navigate through the recovery of the current health and economic crisis.

The first in the series will set the stage by painting a picture of how impacted consumers are likely to flow through delinquency, highlighting what will be on our industry's mind as we ready ourselves for each phase of this substantial and rapid growth in delinquency.

This series will be led by Amy Perkins, President, iA Institute. Amy brings to the forefront her years of experience leading collections strategy and analytics to help support leaders through a relatable and trying time. You don't want to miss it.

Join us on Wednesday, 22 April, at 1.00 p.m. Eastern/10.00 a.m. Pacific for this presentation, brought to you by the thought leaders at insideARM and the iA Institute.

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News and Opinion

from insideARM.com

» Roundup of New Pandemic-Related Debt Collection Guidance From the Past Week (WI, IL, WA, OH)

» Three Key Challenges to Collecting Pre-Charge Off Debt

» Experian Offers New At-Risk Audience Segments, Free of Charge, to Essential Organizations to Help Identify Those Most Impacted by COVID-19

» Work-From-Home Operation: Adapting to a New Normal

» Consumer Choice and the New Image of Debt Collection

» Clarification of Story Regarding NextGen Cancelation

» Three Solutions to Help Defaulted Borrowers Under the CARES Act Provisions

» Commercial Collection Industry Organizations Support Protecting Stimulus Payments from Garnishment

Three Key Challenges to Collecting Pre-Charge Off Debt

Managing accounts and ensuring regular payments is an essential part of being a functioning business. This is especially true for small businesses where several small payments (or one large payment) being past-due can make a massive difference. Many companies will put off hiring a collection agency until they have defaulted accounts rather than creating a partnership at an earlier delinquent stage that can grow as needed.

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insideARM Jobs

» Vice President - Compliance – Rausch Sturm – Brookfield, WI

» Litigation Specialist – The CCS Companies – Norwood, MA; Portsmouth, NH; Salem, NH

» Artiva Programer – Absolute Resolutions – Bloomington, MN; Bloomington

» 1st Party Outsourcing Manager – Altus Receivables Management – Kenner,, LA

» Collections Front Line Manager – GreenSky – Crestview Hills, KY; Crestview Hills, KY

» Director Of Operations DOE – F.H. Cann & Associates, Inc. (FHC) – Sharonville, OH

» Collection Manager DOE – F.H. Cann & Associates, Inc. (FHC) – Sharonville, OH

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Leading Strategically Through the Recovery: Delivering Timely Customer Support in the Face of Rising Demand and Capacity Constraints

6 May 2020 at 03:00 p.m. Eastern

Everyone in the world has been touched by COVID-19 in some way.

A broader set of consumers are being impacted simultaneously, which increases stress for consumers and demand for financial institutions.

Many operations are faced with limited work options and or staff, at the same time that the number of customers who need our help is growing exponentially.

Join Roxanne Barlety and Amy Perkins as they talk about the demand from consumers to self service and independently resolve their challenges. Now more than ever.

Brought to you by the thought leaders at insideARM and the iA Institute.

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Free Reports and Webinars

from insideARM.com

» WEBINAR PLAYBACK: Ask Amy: Leading with Authenticity During a Crisis

» Maintain Business Continuity during the COVID-19 Crisis with Digital Payment Solutions

» Top 4 Issues Collection Strategy Execs Must Consider Now: COVID-19 Edition

» The State of Third Party Collections: Challenges, Trends, and Innovations

» Interstate Collections & Licensing

» Compassionate Phone Skill Set

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