Are You Thinking Differently About Who Can Be Your Client?

I know that many collection agencies are scrambling to keep up with the changing state rules and client decisions about who is considered essential, whether agents can work remotely, and whether/under what circumstances you can engage in proactive outbound collection efforts. I have heard from numerous CEOs who say their main priority right now is keeping as many people employed as possible, for as long as possible.

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Register Now! Leading Strategically Through the Recovery: The Industry Outlook

The iA Institute is launching a series of digital roundtables, generously underwritten by LiveVox, to help leaders strategically navigate through the recovery of the current health and economic crisis.

The first in the series will set the stage by painting a picture of how impacted consumers are likely to flow through delinquency, highlighting what will be on our industry's mind as we ready ourselves for each phase of this substantial and rapid growth in delinquency.

This series will be led by Amy Perkins, President, iA Institute. Amy brings to the forefront her years of experience leading collections strategy and analytics to help support leaders through a relatable and trying time. You don't want to miss it.

Join us on Wednesday, 22 April, at 1.00 p.m. Eastern/10.00 a.m. Pacific for this presentation, brought to you by the thought leaders at insideARM and the iA Institute.

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News and Opinion

from insideARM.com

» Are You Thinking Differently About Who Can Be Your Client?

» Court Awards $89MM Attorney Fee In TCPA Trial Win–Refuses to Reduce $267MM Judgment Against Debt Collector Defendant

» Several States Update COVID-19 Regulations and Emergency Orders (NY, MD, OR, NJ, WA)

» Payment Processing Software Provider HealPay Extends Free 90-Day Trial to Firms During the Outbreak of COVID-19

» DebtNext Software Continues the Growth of their Team

» RMAI, Banks Support Formal Protection for CARES Act "Recovery Rebates"

» The National Creditors Bar Association (NCBA) Supports Exemption of CARES Act Stimulus Payments from Garnishment

Court Awards $89MM Attorney Fee In TCPA Trial Win–Refuses to Reduce $267MM Judgment Against Debt Collector Defendant

Notably, the Court refused to apply the Golan line of cases–authorizing the reduction of TCPA awards in certified class actions on constitutional grounds–and held that there was no objective way to reduce the award.  The Court does note, however, that at some point the judgment becomes uncollectable and “[TCPA] cases such as these plead for settlement.” 

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Leading Strategically Through the Recovery: Delivering Timely Customer Support in the Face of Rising Demand and Capacity Constraints

6 May 2020 at 03:00 p.m.

Join Roxanne Bartley and Amy Perkins for this webinar as they talk about the demand from consumers to self service and independently resolve their challenges. Now more than ever.

Event Details »

Free Reports and Webinars

from insideARM.com

» Ask Amy: Leading with Authenticity During a Crisis

» Maintain Business Continuity during the COVID-19 Crisis with Digital Payment Solutions

» Top 4 Issues Collection Strategy Execs Must Consider Now: COVID-19 Edition

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