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Receivables Industry Leaders Share COVID-19 Strategies, Successes, and Lessons Learned

On Ontario Systems's latest “Voices from the Trenches” episode, agency executives shared their experiences and perspectives on a variety of operational concerns related to COVID-19.

Panelists included:

  • Laura Jensen, Chief Acquisitions Officer, Absolute Resolutions Corporation (ARC);
  • Tim Haag, President, State Collection Service; and
  • David White, Senior Vice President, Performant.

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Leading Strategically Through the Recovery: The Impacts of COVID-19 on Existing Segmentation Strategies

Segmentation is a critical element of any strong collection strategy. The team at 2nd Order Solutions and The Boston Consulting Group will be teaming up insideARM's Amy Perkins to share how they're preparing clients to evaluate their portfolio, customer differentiation and ultimately segmentation post COVID-19.

This webinar series, Leading Strategically Through Recovery, is made possible by the generous sponsorship of LiveVox.

Register Now »


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Chase Scores $250,000 Against TCPA Plaintiff Firm

Last year, Chase was sued in New Jersey for alleged auto-dialer violations. Chase answered by asserting an unclean hands defense. In then it just got more complicated.   

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Leading Strategically Through the Recovery: Delivering Timely Customer Support in the Face of Rising Demand and Capacity Constraints

6 May 2020 at 03:00 p.m.

Join Roxanne Bartley and Amy Perkins for this webinar as they talk about the demand from consumers to self service and independently resolve their challenges. Now more than ever.

Event Details »


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