Minnesota Extends Guidance Allowing Collectors to Temporarily Work from Home

On April 24, Minnesota's Department of Commerce issued new regulatory guidance that extends its former guidance—issued on March 13—allowing debt collectors to temporarily work from home. The March guidance permitted collectors to work from home through April 30. The new guidance extends this allowance " through any extension of the Stay At Home Order initially issued by Governor Walz on March 25, 2020."

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Leading Strategically Through the Recovery: The Impact of COVID-19 on Offers, Segmentation and Contact Strategies

TOMORROW! 3.00PM EASTERN

Join this webinar to hear from Dave Wasik, 2nd Order Solutions, and Brian O’Malley, The Boston Consulting Group, as they team up with insideARM's Amy Perkins to share how they're working with clients to create offer/relief programs, re-evaluate their contact channel mix and prepare for growing capacity constraints in the face of COVID-19.

Offers, channel strategies, and capacity constraints are among the leading challenges within the collections and recovery industry at the moment. This webinar will help companies and leaders steady themselves in the core strategic areas, to be able to get a jump on the current and anticipated delinquency and potential losses coming through the pipeline.

This webinar series, Leading Strategically Through Recovery, is made possible by the generous sponsorship of LiveVox.

Brought to you by the thought leaders and innovators at insideARM and the iA Institute.

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News and Opinion

from insideARM.com

» Minnesota Extends Guidance Allowing Collectors to Temporarily Work from Home

» RICO Claim Update: Navient Beats the Lohman Law Firm Again–Court Determines Crime/Fraud Exception Permits Disclosure

» Washington State Enacts Legislation Targeting Consumer Debt Purchasers

» Receivables Industry Leaders Share COVID-19 Strategies, Successes, and Lessons Learned

» Chase Scores $250,000 Against TCPA Plaintiff Firm

» Do You Have Insurance Coverage For Business Losses Due to the COVID-19 Pandemic?

» Immediate Collection Strategy Solutions for the Impacts of COVID-19

» Arbitration Denied: Consumer Did Not "Agree" to After-Added Arbitration Clause

RICO Claim Update: Navient Beats the Lohman Law Firm Again–Court Determines Crime/Fraud Exception Permits Disclosure

Navient has turned the tables and sued a plaintiff firm – The Lohman law firm – for allegedly coaching clients to bilk Navient out of millions of dollars.

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Leading Strategically Through the Recovery: Delivering Timely Customer Support in the Face of Rising Demand and Capacity Constraints

6 May 2020 at 03:00 p.m.

Join Roxanne Bartley and Amy Perkins for this webinar as they talk about the demand from consumers to self service and independently resolve their challenges. Now more than ever.

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