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Building Spring Oaks Capital During a Pandemic: A Conversation with Marcelo Aita

Stephanie Eidelman, CEO, insideARM, is joined by the Executive Chairman of Spring Oaks Capital and one of the founding members of the Consumer Relations Consortium, Marcelo Aita. Marcelo and Stephanie literally hit the streets together back in 2012 as they founded the CRC. Marcelo is in the process of founding a brand new debt-buying company, which is a unique position to be in today -- and that's the subject of their discussion.

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Maintain Business Continuity during the COVID-19 Crisis with Digital Payment Solutions

The COVID-19 Crisis has highlighted the importance of having an effective business continuity plan, and payments collection is a critical capability that must be evaluated within this plan. A payment business continuity kit can provide solutions that mitigate risks while preparing your business for the future. The business continuity kit is composed of payment processing solutions that are driven through self-service or e-commerce channels, PCI-compliant and secure, and accessible to your customers. 

Does your business have an effective business continuity plan to deal with a crisis?

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Moral of the Story: Web Payment Portals Need Time-Barred Debt Disclosures if Applicable

Every now and then, a court decision will come out that serves as a good reminder to double-check what systems and processes a company has in place. Odneal v. Midwest Recovery Sys, LLC, No. 2:19-cv-431 (N.D. Ind. April 24, 2020) is one of them, at least if your company collects on time-barred accounts.

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STILL TIME! Leading Strategically Through the Recovery: The Impact of COVID-19 on Offers, Segmentation and Contact Strategies

28 April 2020 at 03:00 p.m.

Segmentation is a critical element of any strong collection strategy. Dave Wasik of 2nd Order Solutions and Brian O'Malley of The Boston Consulting Group will be teaming up with insideARM's Amy Perkins to share how they're preparing clients to evaluate their portfolio, customer differentiation and ultimately segmentation post COVID-19.


This webinar series, Leading Strategically Through Recovery, is made possible by the generous sponsorship of LiveVox.


Brought to you by the thought leaders and innovators at insideARM and the iA Institute.

Event Details »


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