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ACA v. Mass. AG: Oral Argument Summary, Decision Expected Tomorrow

On Friday, the court held oral arguments in the ACA International lawsuit against Massachusetts Attorney General Maura Healey (AG) challenging the AG's ban on outbound telephone calls during the COVID-19 emergency and for 90 days thereafter. The hearing on Friday was in regard to a temporary restraining order requested by ACA. If granted, the temporary restraining order would put the AG's outbound call ban on hold until the court can decide the issue on the merits. The court is expected to make a decision on the temporary restraining order tomorrow (Tuesday). 

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Maintain Business Continuity during the COVID-19 Crisis with Digital Payment Solutions

The COVID-19 Crisis has highlighted the importance of having an effective business continuity plan, and payments collection is a critical capability that must be evaluated within this plan. A payment business continuity kit can provide solutions that mitigate risks while preparing your business for the future. The business continuity kit is composed of payment processing solutions that are driven through self-service or e-commerce channels, PCI-compliant and secure, and accessible to your customers. 

Does your business have an effective business continuity plan to deal with a crisis?

Download now »


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11th Circuit Holds That Contractual TCPA Consent Cannot Be Revoked

I invented this argument years ago—I promise, I did—but it was made popular by the second circuit in Reyes v. Lincoln Financial Services: a consent provision contained in a written consumer contract cannot be unilaterally revoked anymore than any other term in a binding contract. So although TCPA consent can be revoked in most contexts, it cannot be revoked where it is provided by contract. 

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Webinar: The Increasing Need for Free Credit Counseling as Customers Face Massive Financial Impact

May 7, 2020 03:00 PM Eastern


Credit counseling has focused for more than a decade to find new and innovative ways to support distressed customers. Join Chris Viale, CEO and President, Cambridge Credit Counseling, as he shares more about how credit counseling can help the wide volume of consumers who are faced with simultaneous financial impact.


This series, Leading Strategically, has been made possible by the generous folks at LiveVox.


Brought to you by the thought leaders at insideARM and the iA Institute.

Register now »



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