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Behind the Scenes of Student Loan Payments During Covid-19

Recent media reports have warned about increasing federal student loan defaults and called upon Washington to extend the current suspension of payments. In a piece for CNBC, Annie Nova quotes Mark Kantrowitz, a higher education expert, as saying “The payment pause and interest waiver should be extended because the disruption is ongoing and the recovery will be sluggish.” 

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Maintain Business Continuity during the COVID-19 Crisis with Digital Payment Solutions


The COVID-19 Crisis has highlighted the importance of having an effective business continuity plan, and payments collection is a critical capability that must be evaluated within this plan. A payment business continuity kit can provide solutions that mitigate risks while preparing your business for the future. The business continuity kit is composed of payment processing solutions that are driven through self-service or e-commerce channels, PCI-compliant and secure, and accessible to your customers. 

Does your business have an effective business continuity plan to deal with a crisis?

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Seven Things to Know About New York City’s New Debt Collection Rules

The New York City Department of Consumer and Worker Protection has adopted new rules requiring debt collectors to provide consumers with language preference disclosures and an affirmative obligation to request and record the consumer’s language preference. It does not require a debt collector to translate a collection communication.

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Fewer Collectors, More Accounts: Prioritizing Contact Efforts for the Coming Wave of Delinquencies and Defaults

TODAY! 24 June 2020 at 03:00 p.m.

Join Neustar dialing optimization experts Mitchell Young, Vice President of Customer Intelligence & Risk Solutions; Todd Meeks, Director of Risk Product Management; and Wendy Weinhardt, Principal Solutions Engineer; as they explain proven strategies that will help your organization prepare for the coming wave of accounts entering collections.

Event Details »


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