Patrick Lunsford

West Corp. Divests ARM and Other Live Agent Business in $275 million Deal

Colorado AG Warns Consumers About Fake Debt Collectors

insideARM Announces Debt Collection Veteran Tim Bauer as President

Consumers Focusing More on Dispute Notices and ID Theft in Debt Collection Complaints

New York City Announces $1.3 million Settlement with Debt Collection Agency

New Year, New Debt Collection Laws and Regulations Take Effect

UK Launches $35 billion Debt Collection Project Headed by Equifax's TDX Group

CFPB and State AGs Settle with Retailer Over Debt Collection Practices Against Servicemembers

Judge Rules that Government Debt is Covered by FDCPA, Forcing Collection Agency to Defend

Big Shifts in Debt by Age: A Very Literal Interpretation of Knowing Your Debtor

Winners and Rankings Announced in 2014 Best Places to Work in Collections

Texas AG Announces Investigation Into Scam Debt Collection Calls

SEC Takes Action Against Hedge Fund Managed by Debt Collector

CFPB Shuts Down Student Loan Debt Relief Scam as Senators Press ED on Loan Discharges

CFPB Addresses Medical Debt Collection, Mandates Tighter Policing of Credit Report Furnishers

Federal Judge Says FCC Fails on Consent Rules Clarity in TCPA Class Action Ruling

Developments in 1099-C Case Against BofA Should be Closely Watched by ARM Firms

Congressmen Urge Scrutiny of For-Profit College Sale to Debt Collector

Job Gains Soar in November as Unemployment Rate Stays at 5.8 percent

Twitter Forced to Defend TCPA Lawsuit on Text Messages; Possible Ramifications for SMS Use in Collections