Stephanie Eidelman [Image by creator  from ]

Stephanie Eidelman

CEO at insideARM

insideARM logo [Image by creator insideARM from ]

insideARM

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Posts Authored

Stage curtain slightly opening [Image by creator yodiyim from AdobeStock]

Behind the Scenes of Student Loan Payments During Covid-19

Brian McManamon and Stephanie Eidelman [Image by creator  from insideARM]

Isolating the Most Important Data Security Events: A Conversation with Brian McManamon

Stephanie Eidelman interviews Ed Bills [Image by creator  from insideARM]

Let's Get Payments into the Hands of the Consumer: A Conversation with Ed Bills

Bryan Houston and Stephanie Eidelman [Image by creator  from insideARM]

We Don't Want to Be Where We Were Yesterday: A Conversation with Bryan Houston

New York skyline and Statue of Liberty [Image by creator THANANIT from AdobeStock]

Amidst Pandemic, NYCDCA Adopts Debt Collection Rules Regarding Language Access

Stephanie Eidelman interviews Tim Collins [Image by creator  from insideARM]

The Collection Agency of the Future: A Conversation with Tim Collins

Stephanie Eidelman interviews Cheryl Kananowicz [Image by creator  from insideARM]

Email Will Be Key to Moving Forward: A Conversation with Cheryl Kananowicz of RevSpring

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

What Your Clients Expect of you as a BPO: A Conversation with Louis Summe

Stephanie Eidelman, Andy Shumway, Lex Patterson [Image by creator  from insideARM]

Revisiting Legacy Technology and Looking to the Future: A Conversation with Andy Shumway and Lex Patterson

Stephanie Eidelman and Josh Allen [Image by creator  from insideARM]

The Pandemic is Pushing Collectors to Think Like Marketers: A Conversation with Josh Allen

Stephanie Eidelman and Ray Peloso [Image by creator  from insideARM]

What's Needed Now? Speed. A Conversation with Ray Peloso.

Stephanie Eidelman, Scott Ferris and Rob Nadler [Image by creator  from insideARM]

The Key to Success in Collections? Test, Test, Test. A Conversation with Scott Ferris and Rob Nadler

Stephanie Eidelman and Rebekah Johnson [Image by creator  from insideARM]

Thriving and Surviving at the Same Time: A Conversation with Rebekah Johnson

Image of lots of white paper boats sailing upstream, with one blue boat to the side [Image by creator Worawut from AdobeStock]

The U.S. Needs Thousands of Contact Tracers; Know Who is Ideally Suited? You Are.

Greg Allen and Stephanie Eidelman [Image by creator  from insideARM]

Collaboration is the Path to Collection Tech Success: A Conversation with Greg Allen

Darrin Bird and Stephanie Eidelman [Image by creator  from insideARM]

How Call Center Readiness Differed Around the World: A Conversation With Darrin Bird

Stephanie Eidelman and Marcelo Aita [Image by creator  from ]

Building Spring Oaks Capital During a Pandemic: A Conversation with Marcelo Aita

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Are You Thinking Differently About Who Can Be Your Client?

 [Image by creator James Steidl from AdobeStock]

RMAI, Banks Support Formal Protection for CARES Act "Recovery Rebates"

Person cleaning a window with a squeegee [Image by creator ghazii from AdobeStock]

Clarification of Story Regarding NextGen Cancellation