There have been a number of disruptions to the credit and collections landscape as a result of the pandemic, including record high consumer credit scores and record low charge offs. 

How can we use what we learned in 2020 and 2021 to prepare for a better 2022 and beyond? What steps do you need to take to maximize collections and minimize friction in your business? 

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Feb. 23, 2022, 2 p.m. Feb. 23, 2022, 3 p.m.
23 February 2022 at 02:00 p.m. ET
23 February 2022 at 03:00 p.m. ET
60 minutes

Get Outlook Reminder

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In part two of our three part webinar series, join host Erin Kerr and panelists Aleks Whitchurch (CEO, Quanta Credit Services), Tricia Wyatt (Director of Operations and HR, Bridgeforce), Tim Stapleford (Co-founder/President, Spring Oaks Capital), and Kelly Feoli (EVP of Operations, MRS BPO) as they discuss:

  • How to respond to the staffing shortage,
  • How work from home has changed staffing and training,
  • How technology has changed staffing and training,
  • Staff recruitment strategies