Executive Bio: David F. Dougherty

David (Dave) Dougherty is president and chief executive officer of Convergys Corporation, a global leader in relationship management.

Dave provides direction and leadership to the Company and is responsible for the achievement of the Company’s strategy and mission, annual goals, and yearly revenue and profitability targets.  He is a champion of talent management throughout the Company to ensure the development of future leadership.  He also is a driver of employee and organizational transformation initiatives to ensure a productive workforce and the delivery of a superior service experience to Convergys clients.  All lines of business and business unit presidents report directly to Dave, as do the chief financial officer, the general counsel and corporate secretary, and the senior vice president of human resources.

Prior to his current appointment, Dave held numerous executive positions within the company, including president and chief operating officer, executive vice president of Convergys’ Information Management (IM) line of business, chief development officer, and president of Convergys’ Customer Management (CM) line of business.

Before joining Convergys, Dave spent time at Procter & Gamble and Lenscrafters, and was also president and chief executive officer of MATRIXX Marketing Inc., a Convergys predecessor company.

Dave earned his bachelor’s degree with distinction from the University of Michigan Ross School of Business.