Foschini Upgrades TRIAD Account Management System

Cape Town, South Africa ? The Foschini Group, one of Africa?s largest fashion retail groups, has signed a contract with PIC Solutions to upgrade their TRIAD™ adaptive control system.

TRIAD 8, from Fair Isaac Corporation, is the latest version of the leading adaptive control system. TRIAD provides account and customer management capabilities in a package that combines predictive analytics, decision-making software and expert strategy consulting to automate and improve credit and customer management decisions for lenders. By making the right decisions for every account in a portfolio, lenders are able to increase revenue, reduce losses, improve customer service and ultimately, increase portfolio profitability.

Foschini recently celebrated their 10th anniversary of implementing TRIAD, which has generated significant year-on-year improvements in the management of their private label cards portfolios.

Terry Weyer, Credit Planning Director at The Foschini Group, states, “We have always enjoyed a close relationship with PIC Solutions and they have gained an intimate understanding of our company’s goals, dynamics and systems. Over the last ten years, TRIAD has proven to be an effective account management solution for our organisation and we are excited about the new capabilities of TRIAD 8.”

Stephen Leonard, Managing Director of PIC Solutions, adds, “Lending institutions throughout the world are seeking better ways to meet the ongoing challenges of today’s highly competitive marketplace. Clients using TRIAD have achieved remarkable returns, ranging from reduced delinquency to more effectively supported portfolio growth. Our PIC strategy consultants will apply their knowledge of Foschini and their extensive TRIAD experience to ensure the success of this upgrade.”