CR Software Announces CRS Paymaster, Provides Pooling And Ownership Functionality To Its? CRS Integrated Mercury Dialer Product

CR Software, Inc. (CRS), the leading business solutions provider for collection agencies and debt recovery departments within corporate enterprises, today announced a new product called CRS Paymaster, a collection resource systems tool, that combines the benefits of pooling accounts with the advantages of collector ownership to the CRS Integrated Mercury Predictive Dialer, a real-time, online predictive dialing system. CRS Paymaster will allow debt recovery companies to identify actions defined by management as ?commissionable? and give credit to those collectors in a pooled environment responsible for those commissionable events.

By combining the pooling and ownership functionality, CRS is offering its customers the benefits of both collection methodologies. CRS Paymaster identifies which collector did the work and prioritizes their commission based on the result of the work performed.

As part of the product offering, there exists back-end processing software that is able to analyze a contact log which looks at payments received, activities performed and who performed what activities.

?CR Software is dedicated to delivering our customers business solutions that meet their growing needs. We are excited to deliver a predictive dialing solution that provides functionality that no other vendor is addressing,? said Martin Germanis, president of CR Software. ?CRS Paymaster combines the advantage of pooling accounts with collector ownership and gives our customers a better system of compensating collectors for the work they performed in a pooled environment. It allows collection companies to realize the productivity improvements inherent in pooled environments while maintaining the concept of collector ownership on pay day.?

In addition, CRS Paymaster tracks which collector within a team is handling the call. This helps accounts receivable call centers overcome collectors? objections to operating in a team versus individually, because no matter what, a commission is granted to the particular agent that handled the call which resulted in payment.

?CRS is offering collection agencies and debt recovery departments within corporate enterprises the benefits of both worlds,? said Germanis. ?Whether they want to operate in pooled or ownership environment, CRS Paymaster helps companies attain superior customer service levels.?

About CR Software, Inc.
CR Software, Inc., is the leading business solution provider for collection agencies and debt recovery departments within corporate enterprises. Founded by collections people for collections people, CR Software understands the business of debt recovery. Since 1984, CR Software has been setting the standard by delivering performance-driven systems for collections and accounts receivable management applications. CR Software deploys, executes and supports hundreds of installations every year. CR Software, Inc. can be reached at 1-800-222-1722 or via the World Wide Web at www.crsoftwareinc.com.