New PSC Info Group Suite of Services Helps Increase Collection of Patient Payments

With U.S. hospitals and other healthcare providers facing expanding patient financial responsibility for healthcare costs, PSC Info Group has introduced a suite of billing and payment solutions to help business offices deploy multiple strategies to connect with their patients while facilitating account resolution and faster patient payments. The company, a national provider of technology-enabled solutions and proven revenue acceleration tools to streamline the collection of consumer payments, has introduced Accelerated Patient Payments™ (APP), a suite of services that enhances every stage of the revenue cycle – from registration to billing and payment.

According to Mark Snow, chief marketing officer for PSC Info Group, “The APP suite offers healthcare providers a patient-friendly, multi-channel communication approach to increasing the collection of patient payments and reducing self-pay bad debt while enhancing the provider-patient experience. PSC’s APP suite enables providers to implement billing and collection programs through dynamic statement and letter distribution; secure eBilling and ePayment; text messaging; and automated outbound and inbound telephony applications. This multi-media communications strategy enables healthcare providers to utilize the most efficient and effective solutions to maximize collections, reduce CRM costs and boost patient retention.”

The APP suite includes several PSC Express billing and payment services including:

• DATAExpress™, the core solution of the APP suite, is a secure, state-of-the-art, method for dynamic, personalized patient billing statement creation and distribution.
• PAYMENTExpress™, an online patient payment portal that enables healthcare providers to send statements electronically, estimate and collect payments at the point of service and for patients to securely pay their bills online 24/7.
• TELExpress™, an automated, customizable patient communication system, including outbound and inbound applications for personalized pre-collection calls, credit and debit card payments and appointment confirmations.
• IDENTITYExpress™, an advanced patient demographic verification solution that enables providers to find crucial data necessary to validate patient’s identity at registration for enhanced patient collections and improved data quality and accuracy.

For more information on PSC Info Group’s APP suite, contact Mark Snow at 610-650-3955 or msnow@pscinfogroup.com.

Headquartered in Valley Forge, Pa., and with additional processing facilities in Reno, Nev., PSC Info Group is a national provider of technology-enabled, integrated multi-channel customer communication solutions that facilitate billing, payments and revenue acceleration. With 30 years of experience, PSC provides a broad range of dynamic information and document distribution services including web delivery, email notification, SMS messaging, automated telephony and highly personalized printing and mailing capabilities that enable clients to increase their cash flow, reduce administrative costs and improve their customers’ experience.