ACS Awarded $5 Million Call Center Contract with Pennsylvania Department of Transportation

Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of business process outsourcing and information technology solutions, announced today that it has been awarded a new, five-year contract to operate the Pennsylvania Department of Transportation’s (PennDOT) driver and vehicle services call center. The move is expected to save PennDOT more than $5 million over the next five years.

ACS will operate the center that handles three million calls annually from customers who have questions concerning driver licensing and motor vehicles. The center will also handle the scheduling of road testing for new drivers. The contract was awarded in a competitive bid process.

ACS currently operates call centers in Pennsylvania for the Philadelphia Parking Authority, Philadelphia Fire Department Emergency Management Services, and the Pennsylvania State Collection and Disbursement Unit.

“We are pleased to enter into this partnership with ACS to provide an important customer service to Pennsylvania drivers and vehicle owners,” said PennDOT Secretary Allen D. Biehler, P.E. “The company has considerable experience in call center operations and in the use and application of appropriate technology to help PennDOT improve service to our customers.”

ACS will locate the call center in the Harrisburg, Pennsylvania area and will employ approximately 120 people. The call center will be fully operational by January 2006.

“We are extremely pleased that Pennsylvania has chosen to deepen its relationship with ACS,” said Tom Burlin, Group President of ACS Government Solutions. “We’re committed to providing quality service at the best possible price for our clients.”