Experian-Scorex Enables Enterprise-Wide Decisioning for Standard Bank of South Africa

COSTA MESA, CA – Standard Bank of South Africa has announced that it will implement Strategy Management(SM) Generation 3 from Experian-Scorex, the global decision solutions business of Experian®, within its new, bank-wide enterprise decision management environment. The Strategy Management solution will enable the bank to make sophisticated customer-level decisions at every point of the customer relationship.

Standard Bank, one of the largest banks in South Africa, was established in 1862 and has a long and distinguished history. Within Africa, the group has operations in 17 countries, with a broader international network of 21 countries. It was one of the first users of Experian’s credit bureau in South Africa and an early adopter of credit scoring and customer-level decisioning.

Standard Bank has been working in partnership with Experian-Scorex for more than 10 years and has been at the forefront of customer-level decisioning across its retail banking operation. To ensure that it delivers consistency and satisfaction to customers, Standard Bank has created an integrated, customer-level systems architecture that allows the creation of intelligence from the data warehouses to drive acquisition and event-driven behavioral decisioning and Basel II compliance. Strategy Management Generation 3 will allow the bank to maximize the power of this data and further enhance decisioning for its customer base, enabling both reactive and proactive customer management.

“Our enterprise decision management solution is a major strategic project for the bank to further enhance and align our business decisions. Strategy Management is a key enabler in this solution, with the platform-independent decision engine giving us the flexibility to deploy sophisticated decisioning in any part of our organization; we are currently using it in 10 different business areas and across all our portfolios,” said Paul Middleton, director, Decision Support and Scoring, Standard Bank. “The agility and flexibility this provides, coupled with the advanced simulation and experimentation capabilities within the desktop tool, allow us to continually improve our business model.”

“Our partnership with Standard Bank goes back many years, and we support them across their business, with data, analytics, reporting and decision support solutions,” said Walt Ramsey, president, Experian-Scorex Americas. “Standard Bank has always been innovative, as illustrated in its rapid adoption of this latest decision-support technology. The implementation of this enterprise-wide decisioning solution has been a large project for the organization, and we are pleased to provide a key element of this new solution that will bring significant benefits to the business.”