By Dawn Denecke, Buffalo Business First


HSBC Bank USA is the latest target in a series of lawsuits that workers are filing against call centers.

Workers claim they were not being compensated for full amount of time spent on the job.


The claim against HSBC was filed in New York federal court, Wednesday by two lead plaintiffs from the Buffalo center, on behalf of themselves and other telephone-dedicated employees in call center facilities, for allegedly violating Federal and New York State labor laws.


Earlier this year similar suits were filed against Client Logic and Teletech’s Buffalo call centers.


For this complete story, please visit HSBC hit with call center suit.


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