MRS Associates, Inc. Signs Deal to Provide Services for Capital One

MRS Associates, Inc. has secured an agreement with Capital One Credit Card Group to provide collection services to the consumer credit card giant.

The new partnership with Capital One continues our long term plan of securing credit grantors who share the same principal interests within an ever changing market. We are looking for those client/vendor relationships that will grow to long term commitments for both parties.

Their goal is to be the expert in a specific market by providing the client with a complete understanding of their needs. M.R.S. Associates Inc. has long been known for their higher than average liquidation percentages within the secondary account market. Their past performance has afforded them the opportunity to work with within a market segment that has endured massive attention in recent years to debt purchasers. In many cases those clients who have turned to the selling market have referred the purchasers to MRS as a source of collection expertise.

?You have to earn the right to advance in today’s market,? according to Michael Peters, Executive Vice President & Chief Marketing Officer, ?It’s like winning a spot on the starting rotation of a pitching staff. The client is going to have 3-4 maybe 5 players in a specific market segment. If your last in performance, you have little time to look over your shoulder, where there are a lot of good solid performing agencies waiting for the pitching coach to go to the ace reliever.?

Performance, Client Service attention and Information Technology advancements are the key to MRS’s success to date. With these three ingredients the collection staff has the opportunity to enjoy quality client relationships, such as Sears Roebuck & Company, Direct Merchants Bank and Household Credit.

The agency manager or vendor relationship manager within a credit grantor is far more sophisticated and has many more tools available to them today than in the late 80′s and early 90′s. What was thought of as found money, once a primary agency was finished with a portfolio, has become a huge profit stream within the secondary market.

?We like the fact that the client considers us an expert in this category. When they come to us for consideration on primary work they already know what to expect, and how we will respond to their requests. The relationship bond has been set and the feeling out period is no longer as big a risk for the credit grantor.?

Michael Peters is the Executive Vice President and Chief Marketing Officer for MRS Associates, Inc. based in Cherry Hill New Jersey, with offices in Columbus, OH and Stroudsburg, PA. he can be reached at 570-424-8824 or email:sales@mrsassociates.com