HSBC Selects PIC Solutions for TRIAD Consulting Support

Cape Town, South Africa ? HSBC Bank Middle East Limited (HSBC) has signed a TRIAD™ adaptive control system consulting contract with PIC Solutions.

TRIAD, from Fair Isaac Corporation, is the world?s leading adaptive control system. TRIAD provides both account and customer management capabilities in a package that combines predictive analytics, decision-making software and expert strategy consulting to automate and improve credit and customer management decisions for lenders. By making the right decisions for every account in a portfolio, lenders are able to increase revenue, reduce losses, improve customer service and ultimately, increase portfolio profitability and drive sustainable competitive advantage.

HSBC is a long time user of the TRIAD system and through this consulting contract, the Bank has the flexibility of using PIC Solutions strategy consultants to develop and implement new credit risk and marketing strategies.

Hima Bhandoola, Senior Personal Financial Services Manager at HSBC, comments, “PIC Solutions has been involved in a wide-range of projects in the Middle East and their consultants have significant experience of the credit environment in which we operate. This consulting contract offers us the flexibility of using PIC strategy consultants to develop and implement new credit risk and marketing strategies.”

Dave Lewis, Director of Consulting at PIC Solutions, adds, “We are delighted to have been awarded this consulting assignment and we look forward to working with HSBC in the Middle East region. Our risk management consulting team will work closely with the Bank to ensure that they continue to receive the full benefits of the TRIAD system.”

Introduced in 1987, Fair Isaac adaptive control systems today help more than 280 organisations worldwide make more than 44 billion account and customer decisions annually.