Liberata & Gecis Announce Partnership to Provide BPO Solutions for the UK Life and Pension Market

LONDON – Liberata, one of the UK’s leading business process outsourcing providers and Gecis, a global offshore leader in business & technology services, announce the formation of an exclusive partnership to offer the UK life and pension industry a compelling integrated ‘rightshore’ outsourcing solution that combines low cost and low risk with proven service delivery capability.

The partnership offers a unique solution to the UK Life & Pensions market with Liberata’s FSA regulated systems, process and knowledge management capabilities, allied to Gecis’ world-class Six Sigma process reengineering capabilities and breadth of offshore experience servicing all of GE’s businesses and other blue-chip global corporations.

This integrated approach ensures flexibility to tailor the best solution to each of the life & pensions businesses in the market, all within the framework of Liberata’s FSA regulated environment. Liberata & Gecis strongly believe that this partnership offers a unique, low-risk, high-quality service delivery model that will achieve significant savings for clients.

Tom Butler, CEO, Liberata, commented, “There are huge untapped savings within the £3.8 billion UK Life & Pensions servicing market. This partnership harnesses the skills of Liberata’s market leading life & pension business with the world-class offshore capabilities of Gecis to offer a flexible solution that will unlock these savings with lower risk to our clients while offering improved service delivery.”

Pramod Bhasin, President and CEO, Gecis Global, said, “The partnership enables us to offer a best-in-class solution that has all the advantages of an onshore operation while maximizing offshore efficiencies and Gecis’ breadth of experience across areas such as Finance & Accounting, Insurance, Analytics, Software & IT services. We will have an aggressive go-to-market strategy to seek new business and benefit from each other’s pipeline.”

Liberata manages more than 3 million policies for dozens of government-and private-sector clients. Its commercial customers range from insurers and banks to manufacturers. Gecis serves 84 corporate clients in Europe, North America and Asia from 15 IT-enabled operations centers throughout the world. It has 500 Six Sigma-certified Black Belts and more than 2,000 Green Belts who support process reengineering teams working in banking/finance, insurance, manufacturing, transportation, and automotive.

Liberata is one of the UK’s leading providers of outsourced business processes, liberating clients and employees, creating exceptional opportunities both for them and shareholders. Through its driven leadership and intense performance environment, Liberata transforms operations, reducing the cost of in-house services and delivering greater efficiency and effectiveness through its Six Sigma methodology allowing clients to focus on their core activities.

Liberata currently employs approximately 4,000 people in 25 business centres across the UK.

Gecis is a global leader in high-end business services and technology solutions, built with Six Sigma rigor. The company is a joint venture between GE and private equity firms General Atlantic and Oak Hill Capital Partners. With 19,000 employees, Gecis supports nearly 1,000 processes at GE and serves global enterprises in the banking/finance, insurance, manufacturing, transportation, and automotive sectors. Its quality processes cover finance & accounting, receivables management and order-to-cash, supply-chain and aftermarket, IT infrastructure and applications, and marketing & revenue growth. With a direct sales network spanning Europe, North America and Asia, Gecis is headquartered near Delhi in Gurgaon, India, and has operations centres across India as well as in China, Hungary, Romania, the United States and Mexico. For more info: http://www.gecisglobal.com/.