Renton, Wash. – ER Solutions, Inc., a Convergent Company, announced today they have met the requirements for becoming ISO/IEC 27001 compliant. For this initiative ERS retained the services of Frazier & Deeter, LLC, Atlanta, GA. F&D conducted a risk assessment in accordance with the guidelines established for improving information security management in an organization, as outlined within ISO/IEC 27001. Their report concludes, “Based on the results, our conclusion is that ERS, as of the date of the risk assessment, has implemented the control objectives and controls outlined in ISO/IEC 27001 and meets the requirements identified in ISO 27002.
In addition to this important ISO certification, ERS has also met the requirements for SAS 70 Type II compliance for the third consecutive year.
ERS is among the largest customer relationship management and receivables management companies in the U.S. providing first-party outsourcing and third-party collections services to a prominent list of national telecommunications, utility and financial institutions.
Convergent is the parent company to a diversified group of customer care and collection services providers. Founded in 1998 and acquired by Silver Oak Services Partners and Management in June, 2007, Convergent has more than 2600 employees in twelve locations in the United States.