TeleTech Holdings, Inc., a global provider of customer management and transaction-based business process outsourcing (BPO) services today announced it has expanded its existing relationship with two of the industry’s leading cable providers.


“We are pleased that two of our long time clients in the cable industry continue to view TeleTech as the strategic partner of choice,” said Greg Hopkins, Executive Vice President of Business Development at TeleTech. “The agreements build upon TeleTech’s legacy of providing comprehensive solutions to diverse clients within the communications industry.”


Under terms of the agreements, TeleTech will continue providing customer care, billing inquiry and sales support for the providers’ consumer customers as well as expand these services in new geographies and divisions.


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