Resolving patient balances is the topic of an upcoming webinar hosted by Array Services Group. Registration is now open, and the webinar is scheduled for Thursday, 26 September 2013, at noon Central.


The webinar, titled “Building a Partnership to Effectively Outsource Self-Pay Follow-Up and Collections – A Case Study,” takes a deep dive into the challenges and, ultimately, the successes, Fairview Health System realized when engaging ProSource and J.C. Christensen & Associates (JCC), Array Services Group companies, for extended business office and bad debt recovery services respectively.

Fairview Health System attempted to recover patient balances using internal staff, but struggled to handle the volume and complexity of their Self Pay receivables. To learn the details of how Fairview was able to use these challenges to develop siginifant achievements around financial and patient satisfaction.

The target audience for this event:

  • VPs and Directors of Revenue Cycle
  • Directors and Managers within Patient Financial Services
  • Directors and Managers within Process Improvement Departments

In order to receive the WebEx invitation, webinar instructions, and access code, the online registration form must be completed and submitted. You will receive a confirmation of your registration via email. If you would like a PDF of the conference materials, please note this when completing your registration form.

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