GENESEO, N.Y. -- Coast Professional, Inc. (Coast) has promoted Rechelle Brown to Director of Client Service. Rechelle’s promotion is a direct result of her exceptional work ethic and dedication to achieving company growth and success.
Rechelle began her career at Coast in 2012 as the Client Relations Manager. As Director, Rechelle will oversee the Client Service team and continue to be instrumental in maintaining and developing relationships with the company’s clients. With over 35 years of management and client service experience, Rechelle’s immense industry knowledge has led to numerous process improvements at Coast.
Rechelle is highly involved in the collection and higher education industry through participation in conferences and industry organizations. She is a board member of the Coalition of Higher Education Assistance Organizations (COHEAO), serving as the Communications Co-Chair since January 2019 while representing Coast and being an advocate for Perkins reauthorization and borrower options. Rechelle has extensive experience speaking at higher education and industry conferences and is a graduate of Barry University with her bachelor’s degree in Business Management.
“Rechelle’s work ethic, industry knowledge, advocacy initiatives, and desire to fully understand every facet of this industry is simply unmatched,” said Jonathan Prince, Coast Chief Operating Officer. “She is exceptionally competent in the world of client relations and displays genuine, compassionate interpersonal skills. The relationships that Rechelle has cultivated and maintained have contributed to our overall company success. I want to personally congratulate Rechelle on her well-deserved promotion.”
A resident of Palm City, Florida, Rechelle enjoys spending time with her children and grandchildren and is actively involved in her church and community.
About Coast Professional, Inc.:
Coast Professional, Inc. is an accounts receivable management company, dedicated to the respectful and ethical collection of higher education and government debt. Coast provides professional collection services to over 200 government clients and campus based colleges and universities. Coast is a six-time honoree on the Inc. 5000 list for America’s Fastest-Growing Private Companies provided by Inc. Magazine and in 2019, was recognized for the fourth time as one of the “Best Places to Work In Collections” by insideARM.com and Best Companies Group. Since 1976, Coast has worked closely with clients to increase recoveries by assisting consumers in resolving their financial obligations. Coast’s success is exemplified by exceptional recoveries, superior service, and dedication to the highest levels of compliance. More information about Coast can be found at www.coastprofessional.com.