MINNEAPOLIS, Minn. – DCM Services, LLC (“DCMS”) and its sister company, Forte, LLC, the industry leaders in data and contact management solutions for the estate and specialty receivables recovery market, celebrate the launch of a major upgrade to the Probate Finder OnDemand application.
Probate Finder OnDemand provides client access to Forte’s patented Probate Finder® technology and automates robust and time-consuming probate location, matching, and claim presentation processes. All of this happens within a secure interface, simplifying the user experience and automating an otherwise manual process. Launched in 2010, its Software-as-a-Service (SaaS) model has grown to serve over 200 organizations spanning several end-markets including financial services, auto, retail, credit unions, government, and healthcare.
DCMS CEO Tim Bauer, reflected on the utility of the product, “Probate Finder OnDemand is the only SaaS tool of its kind providing our clients with a simple and efficient way to identify probated estates. It then goes further to allow our clients a seamless opportunity to file a claim on the probated estate. This new redesign provides more tools for our clients and makes it easier to use.”
Since its inception, the application has been continuously developed based on direct client feedback and user needs. The upgraded user experience offers impactful new features such as a notification system, insightful dashboard reporting tools, and an educational resource center. These features put relevant and actionable information in focus for Probate Finder OnDemand’s valued clients.
The newly enhanced Home dashboard puts your team in control with the perfect balance of insight and action.
Chief Technology Officer and creator of Probate Finder OnDemand, Dereck Eastman was ecstatic, “This new version of our application highlights DCMS’ perpetual focus on improving the products and services we deliver to our customers. The new design brings a fresh look and feel to the application while maintaining the core workflow of the product which continues to make it the easiest way for creditors to locate probated estates and present claims across the country.”
Sr. Product Manager and project owner Sara Brown said, “We pride ourselves in the innovative vision of Probate Finder OnDemand, and this new upgrade is the next step in the product evolution. The revamped dashboard empowers our customers with critical information and educational resources to help drive their success.”
About DCM Services
Minneapolis-based DCM Services is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, auto, retail, telecom, credit union, government, and utilities industries through innovation and performance. Its recovery solutions offer a full range of services from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, please visit www.dcmservices.com.