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Stage curtain slightly opening [Image by creator yodiyim from AdobeStock]

LucentPay’s No-Cost-to-Biller™ software solution now integrated with Latitude by Genesys

13 February 2019

Image of smiling woman sitting cross-legged on a blue arm chair working on a laptop with floating words "data protection" and lots of white security icons [Image by creator Tierney from AdobeStock]

California’s Fifth Consumer Privacy Act Public Forum in Review

12 February 2019

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iA Video Series: Debt, Privacy, and Third Party Disclosure (Part 1: The Problem)

12 February 2019

Nautical themed picture of life preserver and wooden dock that says "New on Board" [Image by creator DOC RABE Media from AdobeStock]

Seattle-Based Machine Learning Company Attunely Joins the ARM Industry’s Consumer Relations Consortium’s (CRC) Innovation Council

12 February 2019

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An Overview of Damages Recoverable Under the Fair Credit Reporting Act

12 February 2019

Woman looking at cell phone [Image by creator leungchopan from AdobeStock]

Navient’s $2.5M TCPA Settlement Finalized

11 February 2019

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Court Allows Fraud Claim Against Repeat TCPA Player to Proceed For Failing to Opt-Out of Messages

11 February 2019

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Federal Court in Texas Finds No Confusion Over Letter with Same Account Number for Two Separate Medical Debts

11 February 2019

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Prelminiary Approval Sought for $2.2M Settlement in FCRA Case Regarding Pulling Credit Reports to Collect on Parking Tickets

11 February 2019

Person holding up a chalkboard that says "Give Back" [Image by creator christianchan from AdobeStock]

NCB Management Services, Inc. Supports "Employer Support of the Guard and Reserve" Program, Honors Employees Receiving Patriot Award

11 February 2019

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A Deeper Dive into the CFPB’s Debt Collection Disclosure Survey

7 February 2019

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Anti-Spoofing Bill Introduced in Calif. State Senate, Spoofing v. Local Number Outpulsing Explained

7 February 2019

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Local Number Outpulsing Not Deceptive or Misleading According to E.D. Pa., Outlining Yet Another FDCPA Litigation Dilemma

6 February 2019

A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

Payday Retail Lender Settles with CFPB for Overcharging Customers, Risking Third Party Disclosure, and Misstating APR

6 February 2019

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Seattle-Based Technology Startup Attunely Launches its Machine Learning Platform for the Accounts Receivable Management (ARM) Industry

5 February 2019

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CFPB Re-Publishes Request for Comment on Survey for Debt Collection Disclosures

5 February 2019

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iA Video Series: A Solution Every Collection Organization Needs for Employee Retention

5 February 2019

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Colorado's House Finance Committee Indefinitely Postpones Bill That Would Exempt Medical Debt from Garnishment

5 February 2019

Man and woman sitting on a couch, each holding one side of a ripped piece of paper that says TRUST [Image by creator terovesalainen from AdobeStock]

Hiya Says 52% of Mobile Calls Are Answered. What Else Should You Know?

4 February 2019

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Triple-Whammy Petition Before U.S. Supreme Court: Written Requirement for Disputes, Reason for Dispute, and Whether “Least Sophisticated Consumer” is a Question of Law or Fact

4 February 2019