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CFPB Signals Increased Scrutiny of Credit Card Industry Interest Rates

6 September 2022

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Banking Groups Challenge CFPB’s RFI on Customer Service

1 September 2022

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UDAAP Frenzy: The CFPB’s Focus on Data and Why it Matters to the ARM Industry

30 August 2022

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Your Problems Come on Two Legs: Managing Consumer Complaints [Podcast]

24 August 2022

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

CFPB Enters into Consent Order with Fintech Company to Resolve Alleged UDAAP Practices Arising From use of Algorithm

22 August 2022

Danger, warning, and caution roadsigns [Image by creator iQoncept from AdobeStock]

CFPB Warns Failure to Safeguard Consumer Data May Be Unfair Act or Practice

15 August 2022

Referee indicating timeout [Image by creator sixdays from AdobeStock]

CFPB Prioritizing Enforcement Over Education

10 August 2022

A spiral pad with the word "UPDATE" and a hand-drawn bar that is half filled and the word "loading" underneath [Image by creator Marco2811 from AdobeStock]

CFPB to Make Organizational Changes

4 August 2022

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CFPB Releases Reg F Guidance

2 August 2022

A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB Issues Record $19 Million Penalty for Credit Reporting Violations: Three Steps Your Company Must Take to Comply with the Law

1 August 2022

A cup of coffee, a pen, and a magnifying glass sitting on a blackboard that says "Lessons Learned" written in chalk [Image by creator Tuomas Kujansuu from AdobeStock]

Fair Lending 101 for Debt Collectors [Podcast]

28 July 2022

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CFPB Encourages States to Police Credit Reporting; Targets Medical Debt, Tenant Screenings

27 July 2022

Black keyboard with one large red key that says "Opinion" [Image by creator tashatuvango from AdobeStock]

CFPB Issues Advisory Opinion on FCRA Permissible Purpose Requirement

25 July 2022

A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Debt Collection Text Messages Not Protected by Bona Fide Error?

18 July 2022

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US Chamber of Commerce Launches Campaign to Rein in CFPB

11 July 2022

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Simplification and Possible Registration of Nonbanks on CFPB Rulemaking Table

6 July 2022

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CFPB Says Convenience and Pay-to-Pay Fees are Prohibited Junk Fees

30 June 2022

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

CFPB Deputy Director Takes Aim at “Rent-a-Bank Schemes”

27 June 2022

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

CFPB Office of Servicemember Affairs Annual Report Highlights Consumer Complaints From Military Families

21 June 2022

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Why Consumer Experience and Compliance Will Be Critical to Downturn Survival

16 June 2022