Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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CFPB’s Semiannual Regulatory Agenda Discusses Debt Collection NPRM

24 June 2019

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Avila and the Intricacies of Civil Litigation Procedure Illustrated in Recent E.D.N.Y. Decision

20 June 2019

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Congress Ratcheting Up Potential Criminal Penalties For TCPA Violations

19 June 2019

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7th Cir. Creates Split on Spokeo Standing, Rules in Favor of Defendant in FDCPA Disclosure Case

19 June 2019

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Second New Ruling Holds Random and Sequential Number Generation Required to State TCPA Claim—Dismisses Case With Prejudice

18 June 2019

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Ninth Circuit Joins The Fourth In Severing The TCPA’s Government Backed Debt Exemption

17 June 2019

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Texas Court Finds No Issue With Mailing Second Validation Letter After 30-Day Validation Window

17 June 2019

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iA Video Series: Sneak Peek at the iA Case Law Tracker—Keeping Up with Industry Case Law Made Easy

13 June 2019

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7th Cir. Affirms Decision on Creditor ID Claim, Says Commonly Known Name is Fine and Specific Terminology is Not Required

10 June 2019

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When is a TCPA Call “Made”: Successful Attempt Or Actual Receipt?

10 June 2019

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CFPB Scheduled (and Canceled) Examinations of Debt Collectors Outside of its Supervisory Jurisdiction, According to OIG

6 June 2019

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New Jury Verdict Yields Up To $267MM Judgment against Debt Collector in Certified TCPA Class Action

6 June 2019

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Texas Passes Debt Buyer Legislation Addressing Out-of-Statute Debt

6 June 2019

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D.N.J. Finds Including Writing Requirement in Validation Notice is Permissive, Not Mandatory, Under Graziano

5 June 2019

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Sixth Circuit Forces TCPA Plaintiff into Arbitration Based on Co-Habitant’s Prior Settlement Agreement

5 June 2019

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Part 2: Top 10 Elevator Conversations about the CFPB's Proposed New Rules for Debt Collection

4 June 2019

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11th Cir. Rules in Favor of Mortgage Servicer in FCRA Putative Class Action Related to Reasonable Investigations

4 June 2019

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Jurisdictional Split for 1692g Written Dispute Requirement Highlighted with Recent Georgia Case

3 June 2019

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House Financial Services Committee Sets Hearing on Debt Collection Legislation

30 May 2019

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Some Relief in the District of New Jersey: Court Stays 1692g Case Pending Third Circuit Decision

29 May 2019