Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

See all Topics
 [Image by creator Argus from AdobeStock]

Multiple Parties File Lawsuit to Stop Nevada Medical Collections Law From Going Into Effect

29 June 2021

Photo of courthouse building with "judicial" written on it [Image by creator Natalia Bratslavsky from AdobeStock]

Per SCOTUS: “No Concrete Harm, No Standing”

28 June 2021

A wall of file drawers, one of them open, holding orange file folders [Image by creator Maxim_Kazmin from AdobeStock]

Debt Collector in Hunstein Tells 11th Circuit that New SCOTUS Opinion Supports Request for Rehearing

28 June 2021

A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

California DFPI Issues Notice of Modifications to Proposed Debt Collection Licensing Act; Allows 17 days to comment

24 June 2021

Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Facebook Footnote 7 Proves Costly: First Case Holding LiveVox System May be ATDS Under Facebook FN7 is Out—But There’s a Silver Lining

23 June 2021

A spiral pad with the word "UPDATE" and a hand-drawn bar that is half filled and the word "loading" underneath [Image by creator Marco2811 from AdobeStock]

California Updates: Privacy Protection Agency Holds First Meeting; DFPI issues FAQs regarding State Licensing; and DFPI Commissioner Steps Down

22 June 2021

A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

What Your FCRA Compliance Manual Should Include

21 June 2021

 [Image by creator enterlinedesign from AdobeStock]

HUGE TCPA WIN!: Court Finds Aspect predictive Dialer Not an ATDS– Explains Away Footnote 7

16 June 2021

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

Consumer Relations Consortium Submits Comment to California DFPI Regarding Proposed New Rules

10 June 2021

Image from a dictionary showing the word leg-is-la-tion [Image by creator Art of Success from AdobeStock]

Nevada Enacts New Law Regarding Medical Collections, Effective July 1, 2021

9 June 2021

 [Image by creator Leigh Prather from AdobeStock]

Two Judges Question whether the 7th Circuit has Gone Too Far in Standing Decisions

3 June 2021

Photo of courthouse building with "judicial" written on it [Image by creator Natalia Bratslavsky from AdobeStock]

Consumer Relations Consortium Files Amicus Brief in Hunstein

2 June 2021

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Throwing Shade?: Latest Court to Cite Hunstein Ends up Quietly Torching its Article III Standing Analysis

2 June 2021

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win

27 May 2021

Photo of courthouse building with "judicial" written on it [Image by creator Natalia Bratslavsky from AdobeStock]

Hunstein: Defendant files Petition for Rehearing En Banc

26 May 2021

An animated image of a judge facing two lawyers in court [Image by creator cookart from AdobeStock]

HUNSTEIN UPDATE: Court in Illinois Cites Hunstein with Approval While Distinguishing It

25 May 2021

Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Southern District of California Says Unanswered Calls are Not a Communication

19 May 2021

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

CA DFPI Hires Fintech Legal Expert to Lead New Financial Technology and Innovation Office

18 May 2021

US Capitol Building [Image by creator Gary from AdobeStock]

House Passes Debt Collection Improvement Act

17 May 2021

4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

Letter Vendor Coalition Develops FAQ's for Hunstein Questions

17 May 2021