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Connecticut and Minnesota Approve Work From Home; MN Requires Debt Buyers to be Licensed

8 July 2021

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From Rambling Along to Building a Disruptive Digital Collections System; How Firstsource Thinks Differently

1 July 2021

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Credit Eco to Go: Machine Learning—The Results are In: Consumers Really Do Respond Better to Digital Communications

1 June 2021

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Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win

27 May 2021

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Why Your Self-Service Portal is Under-Performing and What You Can Do to Fix It

17 May 2021

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Letter Vendor Coalition Develops FAQ's for Hunstein Questions

17 May 2021

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5 Ways to Improve Your Consumer Communication Preference Strategy

5 May 2021

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CFPB has Busy April - Reaches Agreements for Fines and Penalties with Two Organizations

21 April 2021

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Ten Blind Spots to Avoid When Implementing Digital Technology (sponsored)

20 April 2021

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Regulation F FAQ: Disputes

24 March 2021

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Thinking Differently: How Unifund Innovates

23 March 2021

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Dancing to Their Own Tune: Empowering Consumers Through Self-Service

16 March 2021

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Just Released - New Agenda for iA Strategy & Tech 2021

16 March 2021

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Executive Q&A: Amy Perkins Talks With Brad McCurnin of Harvest Strategy Group

15 March 2021

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RMAi Provides Guidance on Federal Stimulus Funds

15 March 2021

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The Keys to Your Strategy in the Face of Covid, a New CFPB, and Advancing Technology

2 March 2021

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CFPB Taskforce Report (Part 2): The 19 Focus Areas and 102 Recommendations of Volume 2

7 January 2021

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FTC settles first enforcement action targeting “debt parking”

14 December 2020

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Has the Definition of Consumer Changed? Insight from Research Assistant

24 November 2020

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Next COVID Package Negotiations: What's the Likelihood?

23 November 2020