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A blackboard with x's and o's depicting a football play [Image by creator yeyen from AdobeStock]

Consent vs. Preference in Reg F - Don't Confuse Them

20 October 2021

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CFPB publishes FAQs regarding Limited Content Messages and Call Frequencies

5 October 2021

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Three Questions Everyone Should Ask about Omnichannel Solutions for Collections

4 October 2021

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Think Differently: How Consumer Preference Will Shape the Future of Collections

22 September 2021

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Think Differently: Don’t Overlook Inbound Calling

9 September 2021

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D.C. Emergency and Temporary Legislation Limiting Collection Activities to Take Effect September 23, 2021

8 September 2021

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Credit Eco To Go: Adhering to the Price of Admission

7 September 2021

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ICYMI: CFPB Takes Action Against Fair Collections & Outsourcing for Misrepresentation and Failing to Investigate ID Theft.

31 August 2021

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Does Your Collection Agency Name Violate Regulation F? [Podcast]

19 August 2021

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Utah District Court Finds Petition Clause Bars FDCPA Suit Brought Against Debt Buyer for Filing Collection Suit Without a License

18 August 2021

Image of a blackboard with a 3 item checklist that includes Plan, Prepare, Perform [Image by creator Yury Zap from AdobeStock]

CFPB Finalizes Regulation F Implementation Date: What Your Organization Needs To Consider in Order To Be “Reg F Ready”

3 August 2021

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The TransUnion Decision: A Blessing or a Curse for the ARM Industry?

29 July 2021

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All Demos Presented at iA Strategy & Tech Are Available Now!

28 July 2021

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Phillips & Cohen Associates, LTD. Celebrates Significant Investment in Proprietary Data Management Platform.

27 July 2021

3 white animated figures, two wearing only ties and boxing gloves. Figure in the middle wearing a bow tie and holding up one hand as the winner. [Image by creator Texelart from AdobeStock]

DebtNext Software Wins Best Demo in Show, and Demo Flight 1 at iA Strategy & Tech 2021

27 July 2021

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The Estate Registry Presented by Phillips & Cohen Associates Wins Best Demo of Demo Flight 2 at iA Strategy & Tech

27 July 2021

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Connecticut and Minnesota Approve Work From Home; MN Requires Debt Buyers to be Licensed

8 July 2021

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

From Rambling Along to Building a Disruptive Digital Collections System; How Firstsource Thinks Differently

1 July 2021

Credit Eco to Go and insideARM podcast partnership [Image by creator  from ]

Credit Eco to Go: Machine Learning—The Results are In: Consumers Really Do Respond Better to Digital Communications

1 June 2021

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win

27 May 2021