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BNPL is Primed for Growth

18 May 2022

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Credit Eco to Go: Coming to America- Building a Friction-less Collection Process

12 May 2022

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Boost Disputes Management Efficiency with Three Steps

4 May 2022

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The End of Outbound Calling and the New Customer Experience Era in Collections

14 April 2022

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3 Compliance Myths about Email for Digital Debt Collections/Recovery

7 April 2022

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Hunstein: Does CFPB Leadership Lack Courage and Vision?

31 March 2022

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Creditors: Four KPIs to Evaluate Digital Strategies at Collection Agency Partners Quickly

30 March 2022

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Which Regulatory Hot Buttons will Emerge in 2022?

15 February 2022

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Owners Sued After Company Dissolved: New Ruling Highlights Why TCPA Liability Doesn’t Always Die With Company Making Calls

1 February 2022

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Three Things Creditors Need to Know about Email Addresses, Agencies, and Compliance Risk

25 January 2022

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Reversed! Tenth Circuit Holds that There is Jurisdiction in Colorado Over A Florida Company That Made Calls to a Vermont Phone Number

20 January 2022

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A Digital Transformation Means Thinking Differently

16 November 2021

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Think Differently: How to Prepare for Debt Sales

11 November 2021

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11th Circuit Issues Substitute Opinion in Hunstein; Will Dissent provide Key for Defense Against Copycats?

29 October 2021

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Consent vs. Preference in Reg F - Don't Confuse Them

20 October 2021

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CFPB publishes FAQs regarding Limited Content Messages and Call Frequencies

5 October 2021

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Three Questions Everyone Should Ask about Omnichannel Solutions for Collections

4 October 2021

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Think Differently: How Consumer Preference Will Shape the Future of Collections

22 September 2021

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Think Differently: Don’t Overlook Inbound Calling

9 September 2021

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D.C. Emergency and Temporary Legislation Limiting Collection Activities to Take Effect September 23, 2021

8 September 2021